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ACL: Strengthening the No Wrong Door Business Case: Developing a National Return on Investment
In partnership with ten state grantees, the Administration for Community Living (ACL) developed four No Wrong Door (NWD) Return on Investment (ROI) calculators that can provide states with the…
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ACL: Checkpoints to Access Long-Term Services and Supports
The No Wrong Door (NWD) governing body steers the design, implementation and ongoing administration of the NWD System to streamline access to long-term services and supports (LTSS).…
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ACL: Opportunities to Leverage American Rescue Plan Act (ARPA) Funds to Grow NWD Systems
Description: This document outlines specific sections in the ARPA that dedicate funds for functions carried out by the NWD System to increase the reach to older adults and individuals with…
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ACL: State Medicaid Agency Collaboration in NWD System Checklist
Description: This checklist provides a guide for No Wrong Door (NWD) Systems to promote collaboration between aging and disability state agencies and the state Medicaid agency as part of a robust…
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ACL: Use of Information Technology and Management Information Systems (IT/MIS)
Description: This document details the use of Information Technology and management information systems (IT/MIS) in creating powerful networks of state and community-based organizations (CBOs).
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ACL: Measuring Performance in No Wrong Door (NWD) Systems
To promote the collection of quantifiable data documenting the performance of No Wrong Door (NWD) Systems, the Administration for Community Living (ACL) worked collaboratively with NWD grantees to…
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LTSS Scorecard Webinar Recording and Slides
AARP recently released the fifth edition of the State Scorecard on Long-Term Services and Supports (LTSS) for Older Adults, People with Physical Disabilities, and Family Caregivers.…
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ACL: Understanding the Role of Return on Investment (ROI) Calculators
Description: This one-pager provides an overview of how ROI calculators work, information on how ACL has been developing national ROI calculators, and two examples of ROI innovations in WI and NY.
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ACL: I/DD Integration in NWD System Checklist
Description: This checklist provides a guide for promoting integration of the intellectual and developmental disability (I/DD) network as part of a robust and responsive No Wrong Door (NWD) System…
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Access System Mapping Examples
These access system maps from Colorado and Georgia serve as examples for mapping out your own LTSS access system.
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ACL: ARP Section 9817: Enhancing No Wrong Door Systems
Description: This one-pager contains information on how the American Rescue Plan (ARP) can enhance No Wrong Door Systems, with examples from select states.
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ACL: Understanding Key No Wrong Door Partners: I/DD Network
Description: This document is intended to enhance understanding of key players in the intellectual and developmental disabilities (I/DD) network to improve collaboration and network alignment.…
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ACL: Vision for NWD System Governance Checklist
This checklist provides a guide for No Wrong Door (NWD) Systems to assess the strength of their governance and as a measure of progress for states working towards strong governance.
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South Carolina Governing Body Resources
While forming their No Wrong Door (NWD) Governing Body, South Carolina shared three resources with body members to ensure consistency across expectations and overall goals.…
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ACL: Selecting an IT/MIS Vendor Checklist and Timeline
Description: Selecting the right information technology/management information system (IT/MIS) vendor is an important part of making technology improvements that meet your organization’s needs to…
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NCAPPS: Stakeholder Asset Mapping Toolkit
Description: This toolkit helps organizations and leaders create a stakeholder asset map. This is an important first step in stakeholder engagement and can inform a stakeholder engagement plan.
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ACL: Strengthening the No Wrong Door Business Case by Using Medicare and Medicaid Data Slide Deck
Description: This slide deck on using Medicare/Medicaid data to strengthen the No Wrong Door business case was presented by ACL during the 2021 Home & Community-Based Services Conference on December…
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California: Master Plan on Aging
California's Master Plan on Aging, released in January of 2021, has been 2 years in the making with significant stakeholder engagement. In this pophealth podcast,…
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ACL's Presentation at the Grantmakers in Aging Conference
ACL presented at the Grantmakers in Aging conference on the connection between NWD Systems and Master Plans on Aging. Ami Patel shared ACL's vision in the attached slides.…
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Strategic Partnering: A Guide to the Conceptual Framework
Description: The Strategic Partnering Framework is intended to be a guide to the process of forming and maintaining strategic partnerships in public health.…
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AARP: ADRC/No Wrong Door 2020 Key Takeaways
Description: This report that highlights state progress toward establishing a high-performing ADRC/NWD System by comparing results from the previous Scorecard and highlighting key themes.…
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Virginia No Wrong Door Summit: Think.Innovate.Activate
Virginia No Wrong Door (NWD) hosted the NWD Summit: Think.Innovate.Activate on Wednesday, April 19th at Maymont Park in Richmond, VA. The NWD Summit focused on opportunities to learn about No Wrong…
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ACL: Strategies to Sustain a No Wrong Door System
This infographic highlights Medicaid administrative claiming as a key strategy to sustaining a No Wrong Door (NWD) system. The resource provides updated information on states that are claiming for…
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Western New York Integrated Care Collaborative Addressing Social Determinants of Health: Nutrition and Food Insecurity
This brief is part of a series of case studies of aging and disability network organizations addressing the nutrition and food insecurity needs in their communities by braiding funding streams and…
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Alabama Aging and Disability Network Addressing Social Determinants of Health: Nutrition and Food Insecurity
This brief is part of a series of case studies of aging and disability network organizations addressing the nutrition and food insecurity needs in their communities by braiding funding streams and…
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Contact Us
To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov