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ADRC/COVID Grant Semi-Annual Reporting Tool Manual
Description: This manual provides an overview of the data elements in the ADRC/COVID Grant Semi-Annual Reporting Tool. Screenshots are included throughout the manual with detailed explanations of…
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Proactive Vaccine Outreach Strategy: Oregon, Easy Application to Fund Local Sites
Key partners: State unit on aging, local ADRCs OR initiated a simple application process (see language below) as an opportunity to quickly distribute vaccine access funds to local sites.…
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ACL: NWD State/Territory Leads
Description: This table details the NWD lead in every state/territory by listing the state/territory's NWD grant entity, a point of contact for the state/territory, and their contact information.…
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Michigan: Coordinating 211, PCOC, and SHIP/MIPPA to Refresh the No Wrong Door System and Help People Navigate Supports
Key Players: Michigan Department of Health and Human Services (MDHHS) – state Medicaid agency Aging, Community Living, and Supports Bureau (ACLS Bureau) – state unit on aging which includes the State…
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Virginia No Wrong Door Summit: Think.Innovate.Activate
Virginia No Wrong Door (NWD) hosted the NWD Summit: Think.Innovate.Activate on Wednesday, April 19th at Maymont Park in Richmond, VA. The NWD Summit focused on opportunities to learn about No Wrong…
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ACL: Use of Information Technology and Management Information Systems (IT/MIS)
Description: This document details the use of Information Technology and management information systems (IT/MIS) in creating powerful networks of state and community-based organizations (CBOs).
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Tennessee Governance Resources
Tennessee, a NWD caregiver/governance grantee, is building upon work their state did with a previous NWD planning grant to conduct their mapping for this grant.…
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ACL: ARP Section 9817: Enhancing No Wrong Door Systems
Description: This one-pager contains information on how the American Rescue Plan (ARP) can enhance No Wrong Door Systems, with examples from select states.
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ACL: Understanding the Role of Return on Investment (ROI) Calculators
Description: This one-pager provides an overview of how ROI calculators work, information on how ACL has been developing national ROI calculators, and two examples of ROI innovations in WI and NY.
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ACL HCBS Conference Session: Have an MPA? Tips for Leveraging State No Wrong Door Systems to Increase Access to LTSS
ACL and the No Wrong Door Resource Center hosted a session at ADvancing States' 2025 HCBS Conference on how the development of multisector plans for aging (MPAs) have accelerated growth in No Wrong…
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ACL HCBS Conference Session: Investing in Seamless Support - Financing State No Wrong Door Systems for Efficient LTSS Access
ACL and the No Wrong Door Resource Center hosted an interactive workshop at ADvancing States' 2025 HCBS Conference on how to sustain and grow state access systems.…
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ACL: No Wrong Door Governing Body Toolkit - Performance Measures Checklist
This resource provides guidance on the performance measures a No Wrong Door governing body can develop to assess the success of the No Wrong Door system and identify opportunities for growth.
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May 27, 2025
Here is today’s Monday Mailer for you (on a Tuesday!): Caregiver Corner Please join ACL on Tuesday, June 10th from 12:30-2:00 p.m. ET for an aging network training opportunity to learn more about the…
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North Carolina: Aligning State Initiatives to Include No Wrong Door in the Multisector Plan for Aging
Read about North Carolina's work here: https://www.ta-community.com/t/83ykhp8/north-carolina-aligning-state-initiatives-to-include-no-wrong-door-in-the-multisector-plan-for-aging.
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ACL: No Wrong Door Governing Body Meeting Checklist
This checklist is intended to provide guidance for developing, facilitating, and sustaining a No Wrong Door Governing Body. Thank you to our Governance grantees,…
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Tennessee: No Wrong Door and Multisector Plan for Aging Momentum Impacting Lasting Change in Access to Supports
In July 2024, Tennessee’s Department of Intellectual and Developmental Disabilities (DIDD) and the Tennessee Commission on Aging and Disability (TCAD, the State Unit on Aging [SUA]) merged to form a…
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Indiana: Governing Body Builds on Existing System and Creates Efficiencies to Improve Access
The Indiana Family and Social Services Administration (FSSA) Division of Aging (DA) formed a Governing Body to lead the design, implementation, continuous improvement,…
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Missouri: University Center for Excellence in Developmental Disabilities Leads Critical Development of No Wrong Door System
The Missouri University Center for Excellence in Developmental Disabilities (UCEDD), the University of Kansas City - Institute for Human Development (UMKC-IHD),…
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ACL: No Wrong Door Medicaid Administrative Claiming and State Health Information and Counseling Programs
No Wrong Door Medicaid Administrative Claiming (MAC) is available for activities that support the efficient and effective administration of the Medicaid program.…
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Pennsylvania: Growing Robust NWD System Partnerships Via Person-Centered Counseling and Medicaid Support
Key Partners: ADRCs, Areas Agencies on Aging, Centers for Independent Living, State Unit on Aging, State Medicaid Agency, local community-based organizations The Pennsylvania NWD System,…
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ACL: No Wrong Door Fact Sheet - July 2025
Description: This succinct fact sheet provides a definition of No Wrong Door and its purpose. It also describes the four key elements of a No Wrong Door system and tells you how to connect with ACL…
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January 6, 2025
Here is today’s Monday Mailer for you: New Resource Released Over the last 20 years, states have invested in No Wrong Door (NWD) Systems to increase access to streamlined, person-centered support.…
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ACL: Resources to Strengthen No Wrong Door Systems
Over the last 20 years, states have invested in No Wrong Door (NWD) Systems to increase access to streamlined, person-centered support. As a state-led effort,…
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ACL: Health and Social Care Information Technology Landscape - Key Considerations for Federal, State, and Community Partners
In April 2024, the Administration for Community Living (ACL), with support from EMI Advisors (EMI), launched the Multi-State Information Technology (IT) Learning Collaborative for cross-agency state…






