State Examples Category

State Examples
View examples of states’ public outreach efforts.
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  • Indiana: D-SNP Care Coordination Orientation

    Description: Through an Administration for Community Living (ACL) No Wrong Door (NWD) Business Case grant, Indiana demonstrated that 1) person-centered counselors (PCCs) help individuals who need…

    Staff Training
    Person-Centered Counseling
    Care Transitions
    Public Outreach & Coordination w/ Key Referral Sources
    Partnerships

  • Indiana: Care Transitions Program Pitch Deck for Hospitals

    Description: Through an Administration for Community Living (ACL) No Wrong Door (NWD) Business Case grant, Indiana demonstrated that 1) person-centered counselors (PCCs) help individuals who need…

    Care Transitions
    Public Outreach & Coordination w/ Key Referral Sources
    Person-Centered Counseling
    Partnerships

  • Indiana: Care Transition Process Flow

    Description: Through an ACL NWD Business Case grant, Indiana demonstrated that 1) person-centered counselors help individuals access HCBS and avoid institutional care in a nursing facility;…

    Staff Training
    Person-Centered Counseling
    Care Transitions
    Public Outreach & Coordination w/ Key Referral Sources
    Partnerships

  • Illinois Care Connections FY21 Final Report

    I'm excited to share the FY21 Illinois Care Connections final report. The Illinois Department on Aging (the SUA and ADRC/NWD grantee), partnered with the Illinois Department of Human Services and…

    Behavioral/Mental Health
    Telehealth
    Assistive Technology
    Public Outreach & Coordination w/ Key Referral Sources

  • Maryland: The Maryland Department of Aging and 211 Maryland Partner to Expand Reach of Maryland Access Point

    Description: This press release announced a new partnership between the Maryland Department of Aging and 211 Maryland to increase access to aging and disability information.…

    Streamlined Access/Eligibility
    Public Outreach & Coordination w/ Key Referral Sources
    Accessibility
    Partnerships

  • Wisconsin: Memorandum of Understanding (MOU) Template

    Description: The Wisconsin Department of Health Services has developed a sample MOU for use between the state's ADRCs and 211. Each of WI's 48 ADRCs has its own MOU with 211 using this template as a…

    Public Outreach & Coordination w/ Key Referral Sources
    Partnerships

  • New York: NY Connects - Your Link to Long Term Services and Supports Slide Deck

    Description: This slide deck was created by the New York Office for the Aging for the NWD System Business Case Toolkit to make a case for No Wrong Door with managed care plans as the audience.…

    Governance & Leadership
    Streamlined Access/Eligibility
    Public Outreach & Coordination w/ Key Referral Sources
    Strategic Planning
    IT/Data
    Partnerships

  • Wisconsin: Options Counseling - The Power of a Personalized Experience

    Description: This infographic was created by the Wisconsin Department of Health Services for the NWD System Business Case Toolkit to make a case for No Wrong Door with legislators and other…

    Public Outreach & Coordination w/ Key Referral Sources
    Strategic Planning
    Policy and Regulation
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To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov

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