Here is today’s Monday Mailer for you:

No Wrong Door at HCBS Conference 

The No Wrong Door Technical Assistance team will be at the HCBS Conference in Baltimore from August 24-28. The team will host two sessions related to No Wrong Door:

• “Investing in Seamless Support: Financing State No Wrong Door Systems for Efficient LTSS Access,” on Tuesday August 26, 2025, 9:00-10:00am ET
• “Have an MPA? Tips for Leveraging State No Wrong Door Systems to Increase Access to LTSS,” on Tuesday August 26, 2025, 10:15-11:15am ET

We hope to see you in attendance. If you would like to connect with us at the conference, please reach out to nowrongdoor@lewin.com!

Expansion of the Direct Care Workforce Strategies Center Technical Assistance Program

The National Council on Aging, in partnership with ACL, has announced the next round of states and territories selected to participate in the Direct Care Workforce Strategies Center’s Technical Assistance Program.

Eighteen teams will receive tailored support over the next year to advance solutions in recruitment, retention, well-being, and career advancement for the direct care workforce serving older adults and people with disabilities. This year’s participant states and territories will center their work in three areas of focus:

• Joining the Workforce: These teams will focus on strategies to recruit new individuals into the direct care field. California, Hawaii, Idaho, Nevada, Vermont, and West Virginia.
• Well-Being at Work: These teams will focus on improving the day-to-day experience of direct care professionals, including supportive services, responsive trainings, and cultivation of strong workplace culture. Alabama, Colorado, Kansas, New Hampshire, Puerto Rico, and Tennessee.
• Career Progression: These teams will focus on building clear and meaningful career pathways, training, and credentialing opportunities. Iowa, Maine, Massachusetts, North Carolina, Oregon, and Washington.

Return on Investment

ADvancing States has partnered with MonAmi to share the value of services supported by the Older Americans Act. This fact sheet highlights the national return on investment (ROI) in dollars and outcomes, showcasing how OAA programs deliver real value for states and communities.

In addition to the fact sheet, check out these No Wrong Door ROI resources:

• ACL: Strengthening the No Wrong Door Business Case: Developing a National Return on Investment
• ACL: Understanding the Role of Return on Investment (ROI) Calculators

Use this link to share the Monday Mailer with your peers: https://www.ta-community.com/category/monday-mailer-archive.

We hope you find these resources helpful! See you next Monday!