Here is today’s Monday Mailer for you (on a Tuesday!):

Webinar Materials: “Opening Every Door: Marketing State No Wrong Door Systems to Expand Access”

The “Opening Every Door: Marketing State No Wrong Door Systems to Expand Access” webinar highlighted practical approaches to increasing visibility, expanding reach, and connecting more people to the services and supports available in their communities. Jennifer Morgan (Program Manager, Aging & Disability, University of Utah), Sarah Arnold (Public Relations Specialist, Virginia Department for Aging and Rehabilitative Services), and Amanda Distefano (Long Term Services Division Director, Maryland Department of Aging) participated in a panel discussion about strengthening awareness, expanding access, and ensuring that every door can be the right door for individuals seeking information, assistance, and support. View the webinar slides and recording here.

Webinar: Exploring AI Applications in the I&R/A Sector

Join the National Information & Referral (I&R) Support Center for the webinar: Exploring Artificial Intelligence (AI) Applications in the Information & Referral/Assistance (I&R/A) Sector on Tuesday, October 27, from 3-4pm ET. A national survey on AI use in I&R/A programs, conducted in the spring of 2026, gathered data on how I&R/A programs are currently using, or considering, AI tools, and what policies and practices are in place. Participants will hear more about the survey results and lessons learned from the Eldercare Locator, through a contact center perspective on AI applications. Pre-registration is required and space is limited. Register for the webinar here.

Webinar: Innovative Employer Partnerships to Support Working Family Caregivers

Join the Center for Advancing Family Caregiver Financial and Workplace Security for a webinar on Wednesday, October 28, from 2-3pm ET highlighting three pilot projects that used the Caregiver Workplace Security Hub to strengthen workplace support for family caregivers. Representatives from area agencies on aging will share how they partnered with employers, adapted the Center’s resources, engaged employees, and developed workshops, benefits education, referral programs, and other activities. Participants will learn about effective strategies, lessons learned, and opportunities to sustain and replicate these approaches in other communities. Register for the webinar here.

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To request individual technical assistance, email nowrongdoor@acl.hhs.gov.

We hope you find these resources helpful! See you next Monday!