These are the materials from the VDC Office Hour hosted on August 5, 2026. View the recording here.

FAQ Resources

Overview of VDC Policies and Procedures

• VDC Operations Manual Template: Information about VDC program operations for ADNAs, aimed at informing the development of a VDC provider's VDC operations manual.

Billing and Invoicing

• VDC Billing and Invoicing Guide: Guidance on billing and invoicing procedures to assist with and ensure timely and accurate reimbursement for VDC invoices.
• VDC Spending Plan: Spreadsheet template to help Veterans outline how they intend to use their VDC budget and estimate spending during their authorization period.
• Fiscal Year (FY) 2026 VDC Budget Calculator: Spreadsheet used to locate VDC case mix rates by state, county, and case-mix level for new referrals and re-authorizations.
• HealthShare Referral Manager (HSRM): VA s secure, web-based system for managing referrals and authorizations. It helps community providers receive referrals, submit requests for service, and share information with VA more efficiently.

FMS Policies and Resources

• VDC Wage Workbook and Tool: Spreadsheet that provides recommended Veteran employee wage range estimates for three VDC service categories (Personal Care, Homemaker, and Environmental Support) by geographic area and employee age range for 2024 to 2026.
• New VDC Financial Management Service Requirement for Hubs and Sole Proprietors: Document provides new requirements for Financial Management Services (FMS) for new and current VDC providers effective as of December 4, 2025.
• eCAMS Provider Portal (ePP): Please contact a Customer Service Representative at 1-855 299-0231 or email eCAMSHDsupport@va.govif you need assistance with access or registering for eCAMS Provider Portal (ePP).

VDC Data Collection and Reporting

• VDC Monthly Reporting Tool: Use this form to submit your program s data at the end of each month and help the VDC Technical Assistance Team track the program's impact.
• Veteran Success Stories Form: Share inspiring VDC success stories ranging from Veteran experiences in VDC enrollment, promising practices for VDC providers, and stories of success from Veterans receiving VDC services.

VDC Updates

• VDC Technical Assistance (TA) Community: VDC providers can share peer-created resources, join in on discussions, and get information on events related to VDC on the VDC TA Community. Create an account at www.ta-community.com. 
• VDC Newsletters: Archive of VDC Newsletters, sent monthly to provide important updates to the VDC program network.
• VDC Email Distribution List: Subscribe to receive important updates on the VDC program.