October 13, 2026
Here is today’s Monday Mailer for you (on a Tuesday!):
In Case You Missed It – Webinar on Marketing State No Wrong Door Systems to Expand Access
Effective marketing is a critical component of a strong No Wrong Door system. Yet many people who could benefit from services and supports, including caregivers, older adults, people with disabilities, Veterans, and others, may not know where to turn for trusted information and assistance. The “Opening Every Door: Marketing State No Wrong Door Systems to Expand Access” webinar on Wednesday, October 14 from 3:00-4:00pm ET will highlight practical approaches to increasing visibility, expanding reach, and connecting more people to the services and supports available in their communities. Join ACL’s No Wrong Door Resource Center for this discussion on strengthening awareness, expanding access, and ensuring that every door can be the right door for individuals seeking information, assistance, and support.
The intended audience for this webinar is No Wrong Door state leads (i.e., No Wrong Door/Aging and Disability Resource Center Directors, Coordinators, and Managers; leaders in aging, disability, and Medicaid; and cross-agency leadership).
ASL and CART services will be provided. Registration is required. Register here. For questions, please contact NoWrongDoor@acl.hhs.gov.
AI Task Force Report and FAQ
In response to an increase in inquiries from funders, partners, and members about the adoption of artificial intelligence (AI) in their work, Inform USA chartered its AI Task Force to support the Information and Referral sector in developing clear, appropriate, and effective terms of engagement for the responsible use of AI tools. The AI Task Force Report synthesizes an initial set of outputs from the Task Force’s work. The supplemental Frequently Asked Questions (FAQ) document answers questions already asked about the report and is updated as new questions come in. Read the report and FAQ here.
No Wrong Door Grant Reach
The “Enhancing State No Wrong Door Systems for Efficient Access to Long-Term Services and Supports” grantees reported serving 2,556,654 people through their No Wrong Door systems during the first year of their grant period. Thank you to these 12 grantees – California, Maryland, Massachusetts, Michigan, Missouri, North Carolina, Rhode Island, Texas, Utah, Vermont, Virginia, Wisconsin – for all you do to promote access to services and supports for all populations!
Use this link to share the Monday Mailer with your peers: https://www.ta-community.com/category/monday-mailer-archive.
If you would like to receive the Monday Mailer, subscribe here: https://www.ta-community.com/t/h7yzr7z/add-me-to-the-monday-mailer-distribution-list.
To request individual technical assistance, email nowrongdoor@acl.hhs.gov.
We hope you find these resources helpful! See you next Monday!
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