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ACL: Vision for NWD System Governance Checklist
This checklist provides a guide for No Wrong Door (NWD) Systems to assess the strength of their governance and as a measure of progress for states working towards strong governance.
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ACL: NWD State/Territory Leads
Description: This table details the NWD lead in every state/territory by listing the state/territory's NWD grant entity, a point of contact for the state/territory, and their contact information.…
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ACL: No Wrong Door Medicaid Administrative Claiming and State Health Information and Counseling Programs
No Wrong Door Medicaid Administrative Claiming (MAC) is available for activities that support the efficient and effective administration of the Medicaid program.…
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ACL: NWD Sustainability Learning Series Summary
In 2024, ACL hosted a four-part peer action learning series on the key elements of a No Wrong Door (NWD) System with a lens towards sustaining and financing each function.…
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Caregiver Governance Grant NWD System Mapping Findings
Recipients of the ACL Caregiver Governance Grant conducted mapping analyses of their No Wrong Door (NWD) Systems to identify gaps in access to services and supports.…
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ACL: NWD Governing Body Member Roles
This document defines roles for those state agencies that the No Wrong Door (NWD) Key Elements designates as core members of the NWD Governing Body. NWD lead agencies may utilize this resource to…
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No Wrong Door Sustainability Series: Governance PAL
Participants joined this Peer Action Learning (PAL) call for small and large group discussion about governance within the No Wrong Door (NWD) vision. Topics included the role of the governing body…
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ACL: NWD Rapid Assessments for Emergency Preparedness
States have diligently responded to public health emergencies and other disasters with flexibility, creativity, and strength. In response to the COVID-19 Public Health Emergency,…
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ACL: Strategies to Sustain a No Wrong Door System
This infographic highlights Medicaid administrative claiming as a key strategy to sustaining a No Wrong Door (NWD) system. The resource provides updated information on states that are claiming for…
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ACL: Measuring Performance in No Wrong Door (NWD) Systems
To promote the collection of quantifiable data documenting the performance of No Wrong Door (NWD) Systems, the Administration for Community Living (ACL) worked collaboratively with NWD grantees to…
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ACL: ADRC COVID Grant Overview and Highlights
ACL recognizes the unprecedented response by the 55 state and territory ADRC COVID Grantees during two and a half very chaotic pandemic years to not only support the immediate needs of the people…
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ACL: Checkpoints to Access Long-Term Services and Supports
The No Wrong Door (NWD) governing body steers the design, implementation and ongoing administration of the NWD System to streamline access to long-term services and supports (LTSS).…
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Access System Mapping Examples
These access system maps from Colorado and Georgia serve as examples for mapping out your own LTSS access system.
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ACL: Strengthening the No Wrong Door Business Case: Developing a National Return on Investment
In partnership with ten state grantees, the Administration for Community Living (ACL) developed four No Wrong Door (NWD) Return on Investment (ROI) calculators that can provide states with the…
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Federal Funding for Transportation Programs Serving Older Adults and People with Disabilities
The National Aging and Disability Transportation Center published a resource guide on Federal Funding for Transportation Programs Serving Older Adults and People with Disabilities.…
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Alison Barkoff Speaks at CA for ALL Ages & Abilities Day of Action
Alison Barkoff, Acting Administrator for ACL, addressed attendees at the CA for ALL Ages & Abilities Day of Action. Alison congratulated CA on their efforts in building a NWD system which is…
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ACL's Presentation at the Grantmakers in Aging Conference
ACL presented at the Grantmakers in Aging conference on the connection between NWD Systems and Master Plans on Aging. Ami Patel shared ACL's vision in the attached slides.…
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Strategic Partnering: A Guide to the Conceptual Framework
Description: The Strategic Partnering Framework is intended to be a guide to the process of forming and maintaining strategic partnerships in public health.…
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ACL: State Medicaid Agency Collaboration in NWD System Checklist
Description: This checklist provides a guide for No Wrong Door (NWD) Systems to promote collaboration between aging and disability state agencies and the state Medicaid agency as part of a robust…
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ACL: Use of Information Technology and Management Information Systems (IT/MIS)
Description: This document details the use of Information Technology and management information systems (IT/MIS) in creating powerful networks of state and community-based organizations (CBOs).
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ACL: Selecting an IT/MIS Vendor Checklist and Timeline
Description: Selecting the right information technology/management information system (IT/MIS) vendor is an important part of making technology improvements that meet your organization’s needs to…
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ACL: I/DD Integration in NWD System Checklist
Description: This checklist provides a guide for promoting integration of the intellectual and developmental disability (I/DD) network as part of a robust and responsive No Wrong Door (NWD) System…
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ACL: Understanding Key No Wrong Door Partners: I/DD Network
Description: This document is intended to enhance understanding of key players in the intellectual and developmental disabilities (I/DD) network to improve collaboration and network alignment.…
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ACL: ARP Section 9817: Enhancing No Wrong Door Systems
Description: This one-pager contains information on how the American Rescue Plan (ARP) can enhance No Wrong Door Systems, with examples from select states.
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NCAPPS: Stakeholder Asset Mapping Toolkit
Description: This toolkit helps organizations and leaders create a stakeholder asset map. This is an important first step in stakeholder engagement and can inform a stakeholder engagement plan.
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Contact Us
To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov