ACL: Checkpoints to Access Long-Term Services and Supports

The No Wrong Door (NWD) governing body steers the design, implementation and ongoing administration of the NWD System to streamline access to long-term services and supports (LTSS). This tool helps a NWD System governing body map the continuum of access to services at the individual and caregiver level: from initial contact with a referral source to the provision of service, with a goal of operationalizing the most efficient, easy-to-understand and accessible process possible for all populations requiring LTSS.

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