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ACL: NWD Sustainability Learning Series Summary
In 2024, ACL hosted a four-part peer action learning series on the key elements of a No Wrong Door (NWD) System with a lens towards sustaining and financing each function.…
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Caregiver Governance Grant NWD System Mapping Findings
Recipients of the ACL Caregiver Governance Grant conducted mapping analyses of their No Wrong Door (NWD) Systems to identify gaps in access to services and supports.…
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ACL: NWD Governing Body Member Roles
This document defines roles for those state agencies that the No Wrong Door (NWD) Key Elements designates as core members of the NWD Governing Body. NWD lead agencies may utilize this resource to…
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Rhode Island: State Medicaid Agency Plays a Pivotal Role in Enhancing Access through No Wrong Door Development
The Rhode Island EOHHS (the state Medicaid agency) began a long-term services and supports (LTSS) interagency reform initiative in 2018. Part of that effort included strengthening their No Wrong Door…
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No Wrong Door Sustainability Series: Governance PAL
Participants joined this Peer Action Learning (PAL) call for small and large group discussion about governance within the No Wrong Door (NWD) vision. Topics included the role of the governing body…
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California: Governance and Staffing Primer
The California Department of Aging (CDA) created this primer which highlights how state-level governance structures and staffing specifications support No Wrong Door (NWD) Long-Term Services and…
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NWD Rapid Assessments for Emergency Preparedness
States have diligently responded to public health emergencies and other disasters with flexibility, creativity, and strength. In response to the COVID-19 Public Health Emergency,…
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ACL: NWD State/Territory Leads
Description: This table details the NWD lead in every state/territory by listing the state/territory's NWD grant entity, a point of contact for the state/territory, and their contact information.…
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Virginia No Wrong Door Summit: Think.Innovate.Activate
Virginia No Wrong Door (NWD) hosted the NWD Summit: Think.Innovate.Activate on Wednesday, April 19th at Maymont Park in Richmond, VA. The NWD Summit focused on opportunities to learn about No Wrong…
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Resources on Equity in the NWD System
No Wrong Door (NWD) Systems empower individuals to make informed decisions, to exercise control over their Long-Term Service and Support (LTSS) needs, and to achieve their personal goals and…
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ACL: Use of Information Technology and Management Information Systems (IT/MIS)
Description: This document details the use of Information Technology and management information systems (IT/MIS) in creating powerful networks of state and community-based organizations (CBOs).
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ADRC/Community Care Hub/Community Care Network Comparison Chart
This resource provides a detailed comparison of Aging and Disability Resource Centers (ADRC), Community Care Hubs (CCH), and Community Care Networks. The chart includes an overview of each type of…
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ACL: Vision for NWD System Governance Checklist
This checklist provides a guide for No Wrong Door (NWD) Systems to assess the strength of their governance and as a measure of progress for states working towards strong governance.
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NLC Network Development: Peer Group Dialogue Meeting 6/14/23
This Peer Group Dialogue meeting focused on organizational culture change. Please see resources shared and referenced during the meeting below: Person-Centered Planning Resources Person-Centered…
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ACL: Strategies to Sustain a No Wrong Door System
This infographic highlights Medicaid administrative claiming as a key strategy to sustaining a No Wrong Door (NWD) system. The resource provides updated information on states that are claiming for…
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ACL: Measuring Performance in No Wrong Door (NWD) Systems
To promote the collection of quantifiable data documenting the performance of No Wrong Door (NWD) Systems, the Administration for Community Living (ACL) worked collaboratively with NWD grantees to…
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ADRC COVID Grant Overview and Highlights!
ACL recognizes the unprecedented response by the 55 state and territory ADRC COVID Grantees during two and a half very chaotic pandemic years to not only support the immediate needs of the people…
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Two-Minute Pitch for Potential CCH Formation Collaborators?
Hello NLC Community, Our organization is increasingly meeting other organizations which express interest in participating in a CCH as partners/co-founders,…
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ACL: Checkpoints to Access Long-Term Services and Supports
The No Wrong Door (NWD) governing body steers the design, implementation and ongoing administration of the NWD System to streamline access to long-term services and supports (LTSS).…
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Access System Mapping Examples
These access system maps from Colorado and Georgia serve as examples for mapping out your own LTSS access system.
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South Carolina Governing Body Resources
While forming their No Wrong Door (NWD) Governing Body, South Carolina shared three resources with body members to ensure consistency across expectations and overall goals.…
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PA Link: Person-Centered Counseling Operational Guide and Assessment Form
The Pennsylvania Link to Aging and Disability Resource Office (ADRO) designed the Person-Centered Counseling (PCC) program in order to better guide Pennsylvanians on the wide range of public and…
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ACL: Strengthening the No Wrong Door Business Case: Developing a National Return on Investment
In partnership with ten state grantees, the Administration for Community Living (ACL) developed four No Wrong Door (NWD) Return on Investment (ROI) calculators that can provide states with the…
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Federal Funding for Transportation Programs Serving Older Adults and People with Disabilities
The National Aging and Disability Transportation Center published a resource guide on Federal Funding for Transportation Programs Serving Older Adults and People with Disabilities.…
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Alison Barkoff Speaks at CA for ALL Ages & Abilities Day of Action
Alison Barkoff, Acting Administrator for ACL, addressed attendees at the CA for ALL Ages & Abilities Day of Action. Alison congratulated CA on their efforts in building a NWD system which is…