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ACL: No Wrong Door Fact Sheet
Description: This brief fact sheet provides an overview of the No Wrong Door (NWD) System and definitions of the four NWD Key Functions: 1) Public Outreach & Coordination with Key Referral Sources;…
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ADRC/Community Care Hub/Community Care Network Comparison Chart
This resource provides a detailed comparison of Aging and Disability Resource Centers (ADRC), Community Care Hubs (CCH), and Community Care Networks. The chart includes an overview of each type of…
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ACL: Forming Lasting NWD System Partnerships through Collaboration on Vaccine Outreach
Description: This document provides ideas for partnerships NWD Systems can build with a variety of entities, as well as examples of states creating or leveraging partnerships to advance COVID-19…
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ACL: No Wrong Door Key Elements
Description: The Elements in this document reflect the cumulative experience and learnings from these investments and are designed to provide all states with a framework for developing “high…
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ACL: No Wrong Door System Principles
Description: Complementing the No Wrong Door (NWD) Key Elements, the NWD Principles provide guidance for entities seeking to adopt the fundamentals of NWD philosophy within their organization’s…
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ACL: Checkpoints to Access Long-Term Services and Supports
The No Wrong Door (NWD) governing body steers the design, implementation and ongoing administration of the NWD System to streamline access to long-term services and supports (LTSS).…
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ACL: Opportunities to Leverage American Rescue Plan Act (ARPA) Funds to Grow NWD Systems
Description: This document outlines specific sections in the ARPA that dedicate funds for functions carried out by the NWD System to increase the reach to older adults and individuals with…
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ACL: NWD State/Territory Leads
Description: This table details the NWD lead in every state/territory by listing the state/territory's NWD grant entity, a point of contact for the state/territory, and their contact information.…
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ACL: State Medicaid Agency Collaboration in NWD System Checklist
Description: This checklist provides a guide for No Wrong Door (NWD) Systems to promote collaboration between aging and disability state agencies and the state Medicaid agency as part of a robust…
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ACL: Use of Information Technology and Management Information Systems (IT/MIS)
Description: This document details the use of Information Technology and management information systems (IT/MIS) in creating powerful networks of state and community-based organizations (CBOs).
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ACL: Measuring Performance in No Wrong Door (NWD) Systems
To promote the collection of quantifiable data documenting the performance of No Wrong Door (NWD) Systems, the Administration for Community Living (ACL) worked collaboratively with NWD grantees to…
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ACL: No Wrong Door Schematic
Description: This schematic lists the four key elements (i.e., State Governance and Administration, Public Outreach and Coordination with Key Referral Sources, Person-Centered Counseling,…
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PA Link: Person-Centered Counseling Operational Guide and Assessment Form
The Pennsylvania Link to Aging and Disability Resource Office (ADRO) designed the Person-Centered Counseling (PCC) program in order to better guide Pennsylvanians on the wide range of public and…
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AARP: LTSS Scorecard Website
Description: The Long-Term Services and Supports (LTSS) State Scorecard—a compilation of state data and analysis—showcases measures of state performance for creating a high-quality system of care in…
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ACL: Understanding the Role of Return on Investment (ROI) Calculators
Description: This one-pager provides an overview of how ROI calculators work, information on how ACL has been developing national ROI calculators, and two examples of ROI innovations in WI and NY.
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ACL: I/DD Integration in NWD System Checklist
Description: This checklist provides a guide for promoting integration of the intellectual and developmental disability (I/DD) network as part of a robust and responsive No Wrong Door (NWD) System…
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Virginia: No Wrong Door Virginia Video Series
Description: This video series from No Wrong Door Virginia includes insights on what individuals, providers, communities, and investors are saying about NWD.…
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Access System Mapping Examples
These access system maps from Colorado and Georgia serve as examples for mapping out your own LTSS access system.
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ACL: Evolution of ADRC/NWD System Vision
Description: This diagram depicts the evolutionary timeline of the ADRC/NWD System vision with corresponding activities included for each date.
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ACL: ARP Section 9817: Enhancing No Wrong Door Systems
Description: This one-pager contains information on how the American Rescue Plan (ARP) can enhance No Wrong Door Systems, with examples from select states.
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ACL: Strengthening the No Wrong Door Business Case: Developing a National Return on Investment
In partnership with ten state grantees, the Administration for Community Living (ACL) developed four No Wrong Door (NWD) Return on Investment (ROI) calculators that can provide states with the…
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ACL: Understanding Key No Wrong Door Partners: I/DD Network
Description: This document is intended to enhance understanding of key players in the intellectual and developmental disabilities (I/DD) network to improve collaboration and network alignment.…
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ACL: Vision for NWD System Governance Checklist
This checklist provides a guide for No Wrong Door (NWD) Systems to assess the strength of their governance and as a measure of progress for states working towards strong governance.
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South Carolina Governing Body Resources
While forming their No Wrong Door (NWD) Governing Body, South Carolina shared three resources with body members to ensure consistency across expectations and overall goals.…
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Oregon: Providing High-Value Aging and Disability Services Infographic
Description: This infographic was created by the Aging and Disability Resource Connection (ADRC) of Oregon for the NWD System Business Case Toolkit to make a case for No Wrong Door with state…