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ACL: No Wrong Door Key Elements
Description: The Elements in this document reflect the cumulative experience and learnings from these investments and are designed to provide all states with a framework for developing “high…
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ACL: No Wrong Door Fact Sheet
Description: This brief fact sheet provides an overview of the No Wrong Door (NWD) System and definitions of the four NWD Key Functions: 1) Public Outreach & Coordination with Key Referral Sources;…
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ACL: NWD State/Territory Leads
Description: This table details the NWD lead in every state/territory by listing the state/territory's NWD grant entity, a point of contact for the state/territory, and their contact information.…
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ACL: Checkpoints to Access Long-Term Services and Supports
The No Wrong Door (NWD) governing body steers the design, implementation and ongoing administration of the NWD System to streamline access to long-term services and supports (LTSS).…
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ACL: Forming Lasting NWD System Partnerships through Collaboration on Vaccine Outreach
Description: This document provides ideas for partnerships NWD Systems can build with a variety of entities, as well as examples of states creating or leveraging partnerships to advance COVID-19…
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ACL: Measuring Performance in No Wrong Door (NWD) Systems
To promote the collection of quantifiable data documenting the performance of No Wrong Door (NWD) Systems, the Administration for Community Living (ACL) worked collaboratively with NWD grantees to…
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ACL: Use of Information Technology and Management Information Systems (IT/MIS)
Description: This document details the use of Information Technology and management information systems (IT/MIS) in creating powerful networks of state and community-based organizations (CBOs).
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ACL: State Medicaid Agency Collaboration in NWD System Checklist
Description: This checklist provides a guide for No Wrong Door (NWD) Systems to promote collaboration between aging and disability state agencies and the state Medicaid agency as part of a robust…
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ACL: Opportunities to Leverage American Rescue Plan Act (ARPA) Funds to Grow NWD Systems
Description: This document outlines specific sections in the ARPA that dedicate funds for functions carried out by the NWD System to increase the reach to older adults and individuals with…
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PA Link: Person-Centered Counseling Operational Guide and Assessment Form
The Pennsylvania Link to Aging and Disability Resource Office (ADRO) designed the Person-Centered Counseling (PCC) program in order to better guide Pennsylvanians on the wide range of public and…
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ACL: Evolution of ADRC/NWD System Vision
Description: This diagram depicts the evolutionary timeline of the ADRC/NWD System vision with corresponding activities included for each date.
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ACL: I/DD Integration in NWD System Checklist
Description: This checklist provides a guide for promoting integration of the intellectual and developmental disability (I/DD) network as part of a robust and responsive No Wrong Door (NWD) System…
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NWD Indicator on LTSS Scorecard
Description: The Long-Term Services and Supports (LTSS) State Scorecard—a compilation of state data and analysis—showcases measures of state performance for creating a high-quality system of care in…
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ACL: Understanding the Role of Return on Investment (ROI) Calculators
Description: This one-pager provides an overview of how ROI calculators work, information on how ACL has been developing national ROI calculators, and two examples of ROI innovations in WI and NY.
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ACL: NWD Governing Body Member Roles
This document defines roles for those state agencies that the No Wrong Door (NWD) Key Elements designates as core members of the NWD Governing Body. NWD lead agencies may utilize this resource to…
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ACL: Strengthening the No Wrong Door Business Case: Developing a National Return on Investment
In partnership with ten state grantees, the Administration for Community Living (ACL) developed four No Wrong Door (NWD) Return on Investment (ROI) calculators that can provide states with the…
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ACL: Selecting an IT/MIS Vendor Checklist and Timeline
Description: Selecting the right information technology/management information system (IT/MIS) vendor is an important part of making technology improvements that meet your organization’s needs to…
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ACL: Vision for NWD System Governance Checklist
This checklist provides a guide for No Wrong Door (NWD) Systems to assess the strength of their governance and as a measure of progress for states working towards strong governance.
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Access System Mapping Examples
These access system maps from Colorado and Georgia serve as examples for mapping out your own LTSS access system.
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ACL: ARP Section 9817: Enhancing No Wrong Door Systems
Description: This one-pager contains information on how the American Rescue Plan (ARP) can enhance No Wrong Door Systems, with examples from select states.
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ACL: Understanding Key No Wrong Door Partners: I/DD Network
Description: This document is intended to enhance understanding of key players in the intellectual and developmental disabilities (I/DD) network to improve collaboration and network alignment.…
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Caregiver Governance Grant NWD System Mapping Findings
Recipients of the ACL Caregiver Governance Grant conducted mapping analyses of their No Wrong Door (NWD) Systems to identify gaps in access to services and supports.…
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South Carolina Governing Body Resources
While forming their No Wrong Door (NWD) Governing Body, South Carolina shared three resources with body members to ensure consistency across expectations and overall goals.…
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Virginia No Wrong Door Summit: Think.Innovate.Activate
Virginia No Wrong Door (NWD) hosted the NWD Summit: Think.Innovate.Activate on Wednesday, April 19th at Maymont Park in Richmond, VA. The NWD Summit focused on opportunities to learn about No Wrong…
NWD Technical Assistance Community
A collaboration space for No Wrong Door (NWD) community and partners