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Indiana: Governing Body Builds on Existing System and Creates Efficiencies to Improve Access
The Indiana Family and Social Services Administration (FSSA) Division of Aging (DA) formed a Governing Body to lead the design, implementation, continuous improvement,…
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Missouri: University Center for Excellence in Developmental Disabilities Leads Critical Development of No Wrong Door System
The Missouri University Center for Excellence in Developmental Disabilities (UCEDD), the University of Kansas City - Institute for Human Development (UMKC-IHD),…
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ACL: No Wrong Door Medicaid Administrative Claiming and State Health Information and Counseling Programs
No Wrong Door Medicaid Administrative Claiming (MAC) is available for activities that support the efficient and effective administration of the Medicaid program.…
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Pennsylvania: Growing Robust NWD System Partnerships Via Person-Centered Counseling and Medicaid Support
Key Partners: ADRCs, Areas Agencies on Aging, Centers for Independent Living, State Unit on Aging, State Medicaid Agency, local community-based organizations The Pennsylvania NWD System,…
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ACL: No Wrong Door Fact Sheet - July 2025
Description: This succinct fact sheet provides a definition of No Wrong Door and its purpose. It also describes the four key elements of a No Wrong Door system and tells you how to connect with ACL…
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ACL: Health and Social Care Information Technology Landscape - Key Considerations for Federal, State, and Community Partners
In April 2024, the Administration for Community Living (ACL), with support from EMI Advisors (EMI), launched the Multi-State Information Technology (IT) Learning Collaborative for cross-agency state…
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November 12, 2024
Here is today’s Monday Mailer for you (on a Tuesday!): TA Community Update The No Wrong Door (NWD) Technical Assistance (TA) Community has recently undergone major updates!…
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ACL: NWD Sustainability Learning Series Summary
In 2024, ACL hosted a four-part peer action learning series on the key elements of a No Wrong Door (NWD) System with a lens towards sustaining and financing each function.…
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No Wrong Door Sustainability Series: Streamlined Access PAL
Participants joined this Peer Action Learning (PAL) call for small and large group discussion about streamlined access within the No Wrong Door (NWD) vision.…
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ACL: NWD Sustainability Learning Series Summary
In 2024, ACL hosted a four-part peer action learning series on the key elements of a No Wrong Door (NWD) System with a lens towards sustaining and financing each function.…
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No Wrong Door Sustainability Series: Streamlined Access PAL
Participants joined this Peer Action Learning (PAL) call for small and large group discussion about streamlined access within the No Wrong Door (NWD) vision.…
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Rhode Island: State Medicaid Agency Plays a Pivotal Role in Enhancing Access through No Wrong Door Development
The Rhode Island EOHHS (the state Medicaid agency) began a long-term services and supports (LTSS) interagency reform initiative in 2018. Part of that effort included strengthening their No Wrong Door…
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Oregon Data Dashboard
The Aging and Disability Resource Connection (ADRC) of Oregon created a data dashboard which includes information about consumers who have received ADRC Information and Referral (I&R) and Options…
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ACL: Vision for NWD System Governance Checklist
This checklist provides a guide for No Wrong Door (NWD) Systems to assess the strength of their governance and as a measure of progress for states working towards strong governance.
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SARPC Benefit Enrollment Center Presentation
This presentation from the South Alabama Regional Planning Commission (SARPC) provides an update on their Benefit Enrollment Center. The slide deck includes the center's successes, end results,…
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ACL: ADRC COVID Grant Overview and Highlights
ACL recognizes the unprecedented response by the 55 state and territory ADRC COVID Grantees during two and a half very chaotic pandemic years to not only support the immediate needs of the people…
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ACL: Access Functions within a State’s No Wrong Door System/Aging and Disability Resource Center
Organizations within a state’s No Wrong Door (NWD) System serve as known, trusted community resources that empower, educate and assist individuals with disabilities,…
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ACL: Checkpoints to Access Long-Term Services and Supports
The No Wrong Door (NWD) governing body steers the design, implementation and ongoing administration of the NWD System to streamline access to long-term services and supports (LTSS).…
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Access System Mapping Examples
These access system maps from Colorado and Georgia serve as examples for mapping out your own LTSS access system.
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ACL: Defining Streamlined Access
Streamlined access to public programs is one function of a No Wrong Door (NWD) System that exists to strengthen how individuals access and enroll in publicly funded Long-Term Services and Supports…
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PA Link: Person-Centered Counseling Operational Guide and Assessment Form
The Pennsylvania Link to Aging and Disability Resource Office (ADRO) designed the Person-Centered Counseling (PCC) program in order to better guide Pennsylvanians on the wide range of public and…
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New Features on BenefitsCheckUp.org
BenefitsCheckUp has five new features to make it easier to get the information you're looking for! View the attachment to learn about the new features.
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North Dakota Care Transitions and Diversion Activities: Informed Choice Initiative
North Dakota is rolling out a large statewide initiative to expand access to home and community-based services (HCBS) by leveraging their Money Follows the Person (MFP) program and No Wrong Door…
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ACL: Partnering with Faith-Based Organizations
This one-pager provides practical steps for organizations in the NWD System to partner with faith-based organizations. It also features examples of states that are partnering with faith-based…
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NQF: Person Centered Planning and Practice Final Report
Description: This report documents the effort to address long-term services and supports (LTSS) that are predicated on a person’s needs, preferences, goals, and desires.…
NWD Technical Assistance Community
A collaboration space for No Wrong Door (NWD) community and partners