Key Partners: Public health department, 211, University Centers for Excellence in Developmental Disabilities Education, Research, and Service (UCEDD)

The ADRC has acted as a conduit to support people with disabilities and those needing accommodations to vaccine sites throughout Delaware. Once a person reaches out to the Public Health COVID Vaccination Hotline (operated by 211) requesting accommodations, the caller is warm transferred to the ADRC, where specially trained staff works with the individual to set up the vaccine appointment and requested accommodation. ADRC staff were trained by different community partners, including the Community Legal Aid Society Inc. Disability Law Program and the University of Delaware Center for Disabilities Studies (the state UCEDD), on a variety of topics related to accommodations and access. This is an excellent example of how the pandemic has encouraged ADRC partnerships to grow. Don’t forget to review the document Forming Lasting NWD System Partnerships through Collaboration on Vaccine Outreach.