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ACL: State Medicaid Agency Collaboration in NWD System Checklist
Description: This checklist provides a guide for No Wrong Door (NWD) Systems to promote collaboration between aging and disability state agencies and the state Medicaid agency as part of a robust…
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ACL: Use of Information Technology and Management Information Systems (IT/MIS)
Description: This document details the use of Information Technology and management information systems (IT/MIS) in creating powerful networks of state and community-based organizations (CBOs).
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ACL: Social Isolation Screening Resources for ADRCs/NWD Systems
Description: This document provides information on some of the tools ADRCs/NWD Systems are using to screen for social isolation during the COVID-19 pandemic.…
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ACL: Streamlining Access to Public Programs
Streamlined access to public programs is one function of a No Wrong Door (NWD) System that exists to strengthen how individuals access and enroll in publicly funded Long-Term Services and Supports…
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Improving Health and Well-Being Through Community Care Hubs
Health Affairs published a blog which highlights the role and functions of Community Care Hubs, provides examples of these organizations, and explores policy opportunities to maximize their role.…
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ACL: Social Connectedness Template for ADRC/NWD Systems
Description: ADRCs and NWD Systems may use this template on social connectedness to edit with their own state/local information for public dissemination.…
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LTSS Scorecard Webinar Recording and Slides
AARP recently released the fifth edition of the State Scorecard on Long-Term Services and Supports (LTSS) for Older Adults, People with Physical Disabilities, and Family Caregivers.…
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ACL: Measuring Performance in No Wrong Door (NWD) Systems
To promote the collection of quantifiable data documenting the performance of No Wrong Door (NWD) Systems, the Administration for Community Living (ACL) worked collaboratively with NWD grantees to…
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NLC Participant Profiles
Learn about your fellow NLC participants with the 2023-2024 National Learning Community participant profiles. This compendium highlights this year’s NLC cohort members and provides each hub’s key…
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Community Care Hub Contracting Spotlight
This resource highlights the work of the Western New York Integrated Care Collaborative (WNYICC), Mid-America Regional Council (MARC), and Community Care Solutions (CCS).…
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ACL: COVID-19 Care Transitions Spotlight: Southern Alabama Regional Council on Aging
Description: This spotlight on the Southern Alabama Council on Aging (SARCOA) provides information on their non-profit corporation, Community Care Solutions (CCS),…
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ACL: Foreword + Introduction
Description: The Foreword provides background information on the NWD System and how the Business Case Toolkit was developed. The Introduction provides an overview of the Toolkit and how it can be…
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ACL: No Wrong Door Schematic
Description: This schematic lists the four key elements (i.e., State Governance and Administration, Public Outreach and Coordination with Key Referral Sources, Person-Centered Counseling,…
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How NWD/ADRC Systems have Advanced Equity During the COVID-19 Pandemic and Beyond
NWD Systems are at the heart of connecting people with the right services at the right time. This can’t be done well without understanding how age, disability, race, ethnicity, sexual orientation,…
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ACL: Federal Hospital Care Transitions Resources and the Aging and Disability Network
Description: The COVID-19 public health emergency led many hospitals to quickly plan how to address rising hospitalization rates, reduced bed capacity, and expedited discharges.…
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ACL: ADRC/NWD COVID-19 Vaccine Access Supplemental Funding – Allowable Activities FAQ
Description: This frequently asked questions (FAQ) document provides detail on allowable activities under the ADRC/NWD COVID-19 Vaccine Access Supplemental Funding.…
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PA Link: Person-Centered Counseling Operational Guide and Assessment Form
The Pennsylvania Link to Aging and Disability Resource Office (ADRO) designed the Person-Centered Counseling (PCC) program in order to better guide Pennsylvanians on the wide range of public and…
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Paper: Community Integrated Health Networks- An Organizing Model Connecting Health Care & Social Services
This paper highlights how integrating systems into community integrated health networks (CIHNs) leads to better outcomes and lower costs. Additionally,…
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ACL: Episode 6: Medicaid Administrative Claiming
Description: Join Christina Neill Bowen and Roger Auerbach as they provide an overview of and discuss Medicaid Administrative Claiming. To view he ACL NWD website with Medicaid resources referenced…
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ACL: State Strategies for Supporting Caregivers
Description: ACL has developed the attached one-pager highlighting some of the innovative strategies states have continued or implemented to support caregivers during the COVID-19 pandemic.…
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AARP: LTSS Scorecard Website
Description: The Long-Term Services and Supports (LTSS) State Scorecard—a compilation of state data and analysis—showcases measures of state performance for creating a high-quality system of care in…
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ACL: I/DD Integration in NWD System Checklist
Description: This checklist provides a guide for promoting integration of the intellectual and developmental disability (I/DD) network as part of a robust and responsive No Wrong Door (NWD) System…
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ACL: Understanding the Role of Return on Investment (ROI) Calculators
Description: This one-pager provides an overview of how ROI calculators work, information on how ACL has been developing national ROI calculators, and two examples of ROI innovations in WI and NY.
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Virginia: No Wrong Door Virginia Video Series
Description: This video series from No Wrong Door Virginia includes insights on what individuals, providers, communities, and investors are saying about NWD.…
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Contact Us
To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov