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AARP: Understanding Social Isolation Series - Parts 1 and 2
Description: AARP Foundation, with the American Society on Aging, explores the health impacts of social isolation among older adults, and looks at current recommendations and solutions to prevent…
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CDC: Guidance for Direct Service Providers
Description: Direct Service Providers (DSPs) include personal care attendants, direct support professionals, paraprofessionals, therapists, and others.…
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CHCS: Supporting Family Caregivers in the Time of COVID-19: State Strategies
Description: This article outlined challenges facing family caregivers in the COVID-19 environment and new opportunities for states to come to their aid.…
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ACL: Foreword + Introduction
Description: The Foreword provides background information on the NWD System and how the Business Case Toolkit was developed. The Introduction provides an overview of the Toolkit and how it can be…
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ACL: Section 1: Getting Started: A Focus on Governance
Description: Governance is a foundational element to planning and execution. This section provides steps and resources for securing a state’s governance structure around the NWD System.…
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ACL: Section 2: Completing an Environmental Scan to Identify Potential Partners and Community Trends
Description: Understanding your own NWD System products and services and how these products and services support the broader health and social service delivery system are fundamental steps to…
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ACL: Section 3: Developing a Compelling Value Proposition
Description: Building partnerships starts with building relationships. When approaching a new partner, it helps to know your value and how that value can impact the needs of the potential partner.…
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ACL: Section 4: Managing Finances and Evaluating Contracts
Description: Moving your relationship to a formal partnership requires an understanding of how to price your products and services as well as how to contract with providers and health plans.…
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ACL: Section 5: Developing a Marketing and Communication Strategy
Description: Constructing messages and marketing tools can drive change and help you to refine your value proposition and establish critical relationships.…
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ACL: Section 6: Successful Engagement with Potential Partners
Description: Once partnerships are developed, meaningful ongoing engagement is critical to success. This section provides promising practices and lessons learned for initiating partnerships and…
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ACL: Section 7: Delivering and Evaluating Success
Description: Measuring success is critical to change. Evaluating the impact of the NWD System requires planning, data collection, and review to ensure that you are moving toward your established…
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ACL: Section 8: The Business Plan
Description: The work you accomplish throughout this toolkit should culminate in a Business Plan detailing your long-term strategies for maintaining, growing,…
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ACL: Appendices
Description: These appendices include materials that may help grantees investigate and prepare materials to pursue a partnership with a single target audience in the short-term (micro-view of…
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ACL Seeks Solutions to Match People Who Are Socially Isolated with Available Social Engagement Programs and Technology Solutions
Social isolation has enormous health consequences – it has been found to be as harmful to a person’s health as smoking 15 cigarettes a day. People who are socially isolated or lonely face higher…
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ACL Launches Health IT Prize Competition
Partnerships between health care and community-based social services organizations have been shown to improve health outcomes and lower costs. ACL launched a Challenge Competition to spur…
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ACL: PCC Infographic
Description: This infographic illustrates how states can build their person-centered counseling function through No Wrong Door (NWD) Systems to advance person-centered practices.
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AARP: Effective Transitions between Care Settings
Description: This brief details six ways states can measure and improve their care transitions programs between acute and long-term services and supports settings.…
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AARP: No Wrong Door: Supporting Community Living for Veterans
Description: This paper discusses promising practices on how aging and disability agencies, Veterans Affairs Medical Centers (VAMCs), and Veterans Benefits Offices in seven states have built…
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AARP: No Wrong Door: Person- and Family-Centered Practices in Long-Term Services and Supports
Description: This paper presents examples of how seven states are promoting person- and family-centered practice. A toolkit of resources and contacts for states to learn more and a checklist that…
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UMASS: Community Life Engagement Toolkit
Description: This toolkit was developed to help service providers develop and improve high quality supports for community life engagement (CLE). Inside you will find guideposts for success,…
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CDC: Crisis and Emergency Risk Communication: By Leaders for Leaders
Description: This book gives leaders the tools to navigate the harsh realities of speaking to the public, media, partners and stakeholders during an intense public-safety emergency,…
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Contact Us
To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov