ACL Technical Assistance Community

A collaboration space for No Wrong Door (NWD) community and partners

How to enable Javascript

Home

Stay Up-to-Date

NWD Resource Hub

COVID-19 and Vaccine Access

Care Transitions Community

NWD/ADRC Grantee Community

CCH National Learning Community

Person-Centered Counseling (PCC)

All topics

Stay Up-to-Date
NWD Resource Hub
COVID-19 and Vaccine Access
Care Transitions Community
- Care Transitions Community Resources
NWD/ADRC Grantee Community
- NWD/ADRC Grantee Discussion Board
  - General Discussions
- NWD/ADRC Grantee-Created Resources
CCH National Learning Community

This section contains resources related to one of the key functions of NWD, person-centered counseling.

Tips for sorting resources:

Click on “Active” to see resources displayed in order of recent activity.
Click on “Popular” to display the sorting options to view resources by most likes/replies/views.
Click on “Tags” to display the topic categories.

Resources are displayed in order of newest posts by default

Filter
Newest
Active
Popular
Tags
- Clear filter

PA Link: Person-Centered Counseling Operational Guide and Assessment Form
The Pennsylvania Link to Aging and Disability Resource Office (ADRO) designed the Person-Centered Counseling (PCC) program in order to better guide Pennsylvanians on the wide range of public and…
- 6 mths ago
- 38
- Person-Centered Counseling (PCC)
NQF: Person Centered Planning and Practice Final Report
Description: This report documents the effort to address long-term services and supports (LTSS) that are predicated on a person’s needs, preferences, goals, and desires.…
- 1 yr ago
- 26
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
- Streamlined Access/Eligibility
NCAPPS: Removing Barriers to Healthcare: A New Era for House Calls?
Description: This resource includes information on how house call visits are a way of providing more inclusive healthcare. It highlights the benefits and challenges of house call visits and features…
- 1 yr ago
- 20
- Person-Centered Counseling (PCC)
Indiana: D-SNP Care Coordination Orientation
Description: Through an Administration for Community Living (ACL) No Wrong Door (NWD) Business Case grant, Indiana demonstrated that 1) person-centered counselors (PCCs) help individuals who need…
- 1 yr ago
- 9
- Person-Centered Counseling (PCC)
Indiana: Care Transitions Program Pitch Deck for Hospitals
Description: Through an Administration for Community Living (ACL) No Wrong Door (NWD) Business Case grant, Indiana demonstrated that 1) person-centered counselors (PCCs) help individuals who need…
- 1 yr ago
- 8
- Person-Centered Counseling (PCC)
Indiana: Care Transition Process Flow
Description : Through an ACL NWD Business Case grant, Indiana demonstrated that 1) person-centered counselors help individuals access HCBS and avoid institutional care in a nursing facility;…
- 1 yr ago
- 12
- Person-Centered Counseling (PCC)
New Hampshire: NWD Data Collection Form
Description: The NH Data Collection Form is used by the ADRC (i.e., Service Link) statewide network in their Refer7 database. The data collection form can help improve the consistency of the…
- 1 yr ago
- 33
- Person-Centered Counseling (PCC)
- IT/Data
NCAPPS: Better Together - Brain Injury Survivors Building Community
Description: These webinar notes feature conversations with brain injury survivors about their participation in the NCAPPS Brain Injury Learning Collaborative.…
- 1 yr ago
- 7
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
- Supporting Unique Pop.
NCAPPS: Person-Centered Supports in Popular Culture
Description: This webinar features activists with disabilities who discuss how people with disabilities, accommodations, and support are portrayed in pop-culture.…
- 1 yr ago
- 13
- 1
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
NCAPPS: Facilitating Person-Centered Planning
Description: Five Competency Domains for Staff Who Facilitate Person-Centered Planning (attached to this post): this resource can guide hiring, training, supervision, quality improvement activities,…
- 1 yr ago
- 14
- Person-Centered Counseling (PCC)
- Staff Training
- Person-Centered Counseling
NCAPPS: Person-Centered Practice as Anchor and Beacon: Pandemic Wisdom from the NCAPPS Community
Description: This journal article explores how we can maintain and expand person-centered practices during COVID-19. It was written by twelve NCAPPS staff and colleagues who had previously filmed…
- 1 yr ago
- 14
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
NCI and NCAPPS: Person-Centered Practices in the National Core Indicators Data
Description: This resource highlights examples of existing measures of outcomes of person-centered supports. This resource can help states use NCI data to understand person-centered outcomes of…
- 1 yr ago
- 7
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
Wisconsin: Options Counseling ADRC Operations Manual
Description: This section of the Wisconsin Department of Health Services' ADRC operations manual provides information on the state's options counseling standards,…
- 1 yr ago
- 35
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
- Policy and Regulation
Wisconsin: Options Counseling Supervisor Observation and Support Tool and Guide
Description: The Wisconsin Department of Health Services developed an Options Counseling Supervisor Observation and Support Tool with an accompanying guide.…
- 1 yr ago
- 17
- 1
- Person-Centered Counseling (PCC)
- Staff Training
- Person-Centered Counseling
Support Development Associates: Go-To Guide for Person-Centered Thinking Skills
Description: This website serves as a reference point for those who have participated in SDA training, either in person or online, and is not a substitute for person centered training.…
- 1 yr ago
- 21
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
CMS: Balancing Choice and Risk PowerPoint
Description: This slide deck provides an overview on the dignity of risk, the importance and meaning of individual choice and self-determination and includes descriptions of individual-specific…
- 1 yr ago
- 9
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
Wisconsin: Better Serving Private Pay Clients
Description: The Wisconsin ADRC/NWD System has been a leader in providing options counseling to help people use their own resources wisely and avoid or prevent reliance on publicly funded LTSS.…
- 1 yr ago
- 21
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
- Streamlined Access/Eligibility
Wisconsin: Follow-Up Embedded as a Key Component of Practice
Description: Wisconsin learned the value of follow-up with evidence from consumer satisfaction research. Through consumer satisfaction surveys (including thousands of phone interviews) and site…
- 2 yrs ago
- 11
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
Washington: Person-Centered Options Counseling Standards
Description: Community Living Connections (CLC), Washington State’s NWD System, adopted person-centered options counseling standards driven by person and family-centered practice.…
- 2 yrs ago
- 38
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
Virginia: Options Counseling Standards
Description: Virginia formed a statewide council made up of many stakeholders, including Centers for Independent Living (CILs), Area Agencies on Aging (AAAs), people with disabilities,…
- 2 yrs ago
- 36
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
Charting the LifeCourse Nexus: Tips Sheets for No Wrong Door Systems
Description: These tips sheets developed by the Charting the LifeCourse Nexus provides an overview of how and why to use the Integrated Supports Star as well as the Trajectory and Mapping…
- 1 yr ago
- 185
- 1
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
- FAQs/Tipsheets
ACL: PCC Infographic
Description: This infographic illustrates how states can build their person-centered counseling function through No Wrong Door (NWD) Systems to advance person-centered practices.
- 1 yr ago
- 36
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
AARP: No Wrong Door: Supporting Community Living for Veterans
Description: This paper discusses promising practices on how aging and disability agencies, Veterans Affairs Medical Centers (VAMCs), and Veterans Benefits Offices in seven states have built…
- 1 yr ago
- 25
- Person-Centered Counseling (PCC)
AARP: No Wrong Door: Person- and Family-Centered Practices in Long-Term Services and Supports
Description: This paper presents examples of how seven states are promoting person- and family-centered practice. A toolkit of resources and contacts for states to learn more and a checklist that…
- 1 yr ago
- 41
- Person-Centered Counseling (PCC)
- Person-Centered Counseling
- Streamlined Access/Eligibility

This section contains resources related to one of the key functions of NWD, person-centered counseling.

Contact Us

To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov

ACL Technical Assistance Community

Person-Centered Counseling (PCC)

PA Link: Person-Centered Counseling Operational Guide and Assessment Form

NQF: Person Centered Planning and Practice Final Report

NCAPPS: Removing Barriers to Healthcare: A New Era for House Calls?

Indiana: D-SNP Care Coordination Orientation

Indiana: Care Transitions Program Pitch Deck for Hospitals

Indiana: Care Transition Process Flow

New Hampshire: NWD Data Collection Form

NCAPPS: Better Together - Brain Injury Survivors Building Community

NCAPPS: Person-Centered Supports in Popular Culture

NCAPPS: Facilitating Person-Centered Planning

NCAPPS: Person-Centered Practice as Anchor and Beacon: Pandemic Wisdom from the NCAPPS Community

NCI and NCAPPS: Person-Centered Practices in the National Core Indicators Data

Wisconsin: Options Counseling ADRC Operations Manual

Wisconsin: Options Counseling Supervisor Observation and Support Tool and Guide

Support Development Associates: Go-To Guide for Person-Centered Thinking Skills

CMS: Balancing Choice and Risk PowerPoint

Wisconsin: Better Serving Private Pay Clients

Wisconsin: Follow-Up Embedded as a Key Component of Practice

Washington: Person-Centered Options Counseling Standards

Virginia: Options Counseling Standards

Charting the LifeCourse Nexus: Tips Sheets for No Wrong Door Systems

ACL: PCC Infographic

AARP: No Wrong Door: Supporting Community Living for Veterans

AARP: No Wrong Door: Person- and Family-Centered Practices in Long-Term Services and Supports

Contact Us

Tags

Home

Tags

Contact Us