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This section contains resources related to one of the key functions of NWD, person-centered counseling.
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PA Link: Person-Centered Counseling Operational Guide and Assessment Form
The Pennsylvania Link to Aging and Disability Resource Office (ADRO) designed the Person-Centered Counseling (PCC) program in order to better guide Pennsylvanians on the wide range of public and…
6 mths ago
38
Person-Centered Counseling (PCC)
Governance & Leadership
Person-Centered Counseling
Streamlined Access/Eligibility
FAQs/Tipsheets
NQF: Person Centered Planning and Practice Final Report
Description: This report documents the effort to address long-term services and supports (LTSS) that are predicated on a person’s needs, preferences, goals, and desires.…
1 yr ago
26
Person-Centered Counseling (PCC)
Person-Centered Counseling
Streamlined Access/Eligibility
NCAPPS: Removing Barriers to Healthcare: A New Era for House Calls?
Description: This resource includes information on how house call visits are a way of providing more inclusive healthcare. It highlights the benefits and challenges of house call visits and features…
1 yr ago
20
Person-Centered Counseling (PCC)
SDoH
Supporting Unique Pop.
Social Engagement (includ. isolation or connectedness)
Accessibility
FAQs/Tipsheets
Indiana: D-SNP Care Coordination Orientation
Description: Through an Administration for Community Living (ACL) No Wrong Door (NWD) Business Case grant, Indiana demonstrated that 1) person-centered counselors (PCCs) help individuals who need…
1 yr ago
9
Person-Centered Counseling (PCC)
Staff Training
Person-Centered Counseling
Care Transitions
Public Outreach & Coordination w/ Key Referral Sources
Partnerships
Indiana: Care Transitions Program Pitch Deck for Hospitals
Description: Through an Administration for Community Living (ACL) No Wrong Door (NWD) Business Case grant, Indiana demonstrated that 1) person-centered counselors (PCCs) help individuals who need…
1 yr ago
8
Person-Centered Counseling (PCC)
Person-Centered Counseling
Care Transitions
Public Outreach & Coordination w/ Key Referral Sources
Partnerships
Indiana: Care Transition Process Flow
Description : Through an ACL NWD Business Case grant, Indiana demonstrated that 1) person-centered counselors help individuals access HCBS and avoid institutional care in a nursing facility;…
1 yr ago
12
Person-Centered Counseling (PCC)
Staff Training
Person-Centered Counseling
Care Transitions
Public Outreach & Coordination w/ Key Referral Sources
Partnerships
New Hampshire: NWD Data Collection Form
Description: The NH Data Collection Form is used by the ADRC (i.e., Service Link) statewide network in their Refer7 database. The data collection form can help improve the consistency of the…
1 yr ago
33
Person-Centered Counseling (PCC)
IT/Data
NCAPPS: Better Together - Brain Injury Survivors Building Community
Description: These webinar notes feature conversations with brain injury survivors about their participation in the NCAPPS Brain Injury Learning Collaborative.…
1 yr ago
7
Person-Centered Counseling (PCC)
Person-Centered Counseling
Supporting Unique Pop.
NCAPPS: Person-Centered Supports in Popular Culture
Description: This webinar features activists with disabilities who discuss how people with disabilities, accommodations, and support are portrayed in pop-culture.…
1 yr ago
13
1
Person-Centered Counseling (PCC)
Person-Centered Counseling
NCAPPS: Facilitating Person-Centered Planning
Description: Five Competency Domains for Staff Who Facilitate Person-Centered Planning (attached to this post): this resource can guide hiring, training, supervision, quality improvement activities,…
1 yr ago
14
Person-Centered Counseling (PCC)
Staff Training
Person-Centered Counseling
NCAPPS: Person-Centered Practice as Anchor and Beacon: Pandemic Wisdom from the NCAPPS Community
Description: This journal article explores how we can maintain and expand person-centered practices during COVID-19. It was written by twelve NCAPPS staff and colleagues who had previously filmed…
1 yr ago
14
Person-Centered Counseling (PCC)
Person-Centered Counseling
NCI and NCAPPS: Person-Centered Practices in the National Core Indicators Data
Description: This resource highlights examples of existing measures of outcomes of person-centered supports. This resource can help states use NCI data to understand person-centered outcomes of…
1 yr ago
7
Person-Centered Counseling (PCC)
Person-Centered Counseling
Wisconsin: Options Counseling ADRC Operations Manual
Description: This section of the Wisconsin Department of Health Services' ADRC operations manual provides information on the state's options counseling standards,…
1 yr ago
35
Person-Centered Counseling (PCC)
Person-Centered Counseling
Policy and Regulation
Wisconsin: Options Counseling Supervisor Observation and Support Tool and Guide
Description: The Wisconsin Department of Health Services developed an Options Counseling Supervisor Observation and Support Tool with an accompanying guide.…
1 yr ago
17
1
Person-Centered Counseling (PCC)
Staff Training
Person-Centered Counseling
Support Development Associates: Go-To Guide for Person-Centered Thinking Skills
Description: This website serves as a reference point for those who have participated in SDA training, either in person or online, and is not a substitute for person centered training.…
1 yr ago
21
Person-Centered Counseling (PCC)
Person-Centered Counseling
CMS: Balancing Choice and Risk PowerPoint
Description: This slide deck provides an overview on the dignity of risk, the importance and meaning of individual choice and self-determination and includes descriptions of individual-specific…
1 yr ago
9
Person-Centered Counseling (PCC)
Person-Centered Counseling
Wisconsin: Better Serving Private Pay Clients
Description: The Wisconsin ADRC/NWD System has been a leader in providing options counseling to help people use their own resources wisely and avoid or prevent reliance on publicly funded LTSS.…
1 yr ago
21
Person-Centered Counseling (PCC)
Person-Centered Counseling
Streamlined Access/Eligibility
Wisconsin: Follow-Up Embedded as a Key Component of Practice
Description: Wisconsin learned the value of follow-up with evidence from consumer satisfaction research. Through consumer satisfaction surveys (including thousands of phone interviews) and site…
2 yrs ago
11
Person-Centered Counseling (PCC)
Person-Centered Counseling
Washington: Person-Centered Options Counseling Standards
Description: Community Living Connections (CLC), Washington State’s NWD System, adopted person-centered options counseling standards driven by person and family-centered practice.…
2 yrs ago
38
Person-Centered Counseling (PCC)
Person-Centered Counseling
Virginia: Options Counseling Standards
Description: Virginia formed a statewide council made up of many stakeholders, including Centers for Independent Living (CILs), Area Agencies on Aging (AAAs), people with disabilities,…
2 yrs ago
36
Person-Centered Counseling (PCC)
Person-Centered Counseling
Charting the LifeCourse Nexus: Tips Sheets for No Wrong Door Systems
Description: These tips sheets developed by the Charting the LifeCourse Nexus provides an overview of how and why to use the Integrated Supports Star as well as the Trajectory and Mapping…
1 yr ago
185
1
Person-Centered Counseling (PCC)
Person-Centered Counseling
FAQs/Tipsheets
ACL: PCC Infographic
Description: This infographic illustrates how states can build their person-centered counseling function through No Wrong Door (NWD) Systems to advance person-centered practices.
1 yr ago
36
Person-Centered Counseling (PCC)
Person-Centered Counseling
AARP: No Wrong Door: Supporting Community Living for Veterans
Description: This paper discusses promising practices on how aging and disability agencies, Veterans Affairs Medical Centers (VAMCs), and Veterans Benefits Offices in seven states have built…
1 yr ago
25
Person-Centered Counseling (PCC)
Person-Centered Counseling
Supporting Unique Pop.
Partnerships
AARP: No Wrong Door: Person- and Family-Centered Practices in Long-Term Services and Supports
Description: This paper presents examples of how seven states are promoting person- and family-centered practice. A toolkit of resources and contacts for states to learn more and a checklist that…
1 yr ago
41
Person-Centered Counseling (PCC)
Person-Centered Counseling
Streamlined Access/Eligibility
This section contains resources related to one of the key functions of NWD, person-centered counseling.
Contact Us
To contact the ACL/Technical Assistance team, please email:
NoWrongDoor@acl.hhs.gov
Tags
View all tags
Home
Stay Up-to-Date
Announcements
Upcoming Events
Past Webinars
Social Isolation Webinars
NWD Resource Hub
NWD Systems 101
Ten Essential NWD Resources
NWD Systems 101 Resources
NWD System Business Case Toolkit
NWD Key Elements Resources
Person-Centered Counseling (PCC)
Public Outreach and Coordination
State Governance and Administration
Streamlined Eligibility for Public Programs
NWD Person-Centered Counseling Training Program
Course 1: Introduction to the No Wrong Door System
Course 2: Person-Centered Thinking and Practices
Course 3: Person-Centered Planning & Implemention
Course 4: Who We Serve
Course 5: Person-Centered Access to LTSS
Course 6: Protection and Advocacy
No Wrong Door Podcast Series
COVID-19 and Vaccine Access
Vaccine Access Funding Information
Vaccine Resources
Accessibility
Building Vaccine Confidence
Reaching Underserved Populations
Housing Partnerships
Vaccine Access Discussion Board
COVID-19 Resources
Infrastructure
Integration of Health and Social Care
Programs and Services
Care Transitions Community
Care Transitions Community Resources
Care Transitions Discussion Board
Care Transitions ECHO Series
Care Transitions Resources
Care Transitions Webinars
Money Follows the Person Resources
NWD/ADRC Grantee Community
NWD/ADRC Grantee Discussion Board
General Discussions
NWD/ADRC Grantee-Created Resources
CCH National Learning Community
News and Announcements
Discussion Boards
NLC Discussion Board
Resources
Introduction to Community Care Hubs
Community Care Hub Profiles
General Resources
ADBI Resources
Health and Housing
Billing and Coding
Access to LTSS through No Wrong Door Principles
CCH-Created Resources
Events
Upcoming Events
Past CCH Learning Community Meeting Materials
View all topics
Tags
View all tags
Contact Us
To contact the ACL/Technical Assistance team, please email:
NoWrongDoor@acl.hhs.gov