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ACL: Strengthening the No Wrong Door Business Case: Developing a National Return on Investment
In partnership with ten state grantees, the Administration for Community Living (ACL) developed four No Wrong Door (NWD) Return on Investment (ROI) calculators that can provide states with the…
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ACL: Leveraging Medicaid Administrative Claiming for No Wrong Door Systems
ACL developed a resource for state Medicaid programs which details the benefits of leveraging Medicaid Administrative Claiming (MAC) for No Wrong Door (NWD) Systems to address access inefficiencies.…
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ACL: NWD Sustainability Learning Series Summary
In 2024, ACL hosted a four-part peer action learning series on the key elements of a No Wrong Door (NWD) System with a lens towards sustaining and financing each function.…
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Caregiver Governance Grant NWD System Mapping Findings
Recipients of the ACL Caregiver Governance Grant conducted mapping analyses of their No Wrong Door (NWD) Systems to identify gaps in access to services and supports.…
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ACL: NWD Governing Body Member Roles
This document defines roles for those state agencies that the No Wrong Door (NWD) Key Elements designates as core members of the NWD Governing Body. NWD lead agencies may utilize this resource to…
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Rhode Island: State Medicaid Agency Plays a Pivotal Role in Enhancing Access through No Wrong Door Development
The Rhode Island EOHHS (the state Medicaid agency) began a long-term services and supports (LTSS) interagency reform initiative in 2018. Part of that effort included strengthening their No Wrong Door…
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No Wrong Door Sustainability Series: Governance PAL
Participants joined this Peer Action Learning (PAL) call for small and large group discussion about governance within the No Wrong Door (NWD) vision. Topics included the role of the governing body…
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LTSS Scorecard Webinar Recording and Slides
AARP recently released the fifth edition of the State Scorecard on Long-Term Services and Supports (LTSS) for Older Adults, People with Physical Disabilities, and Family Caregivers.…
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Resources on Equity in the NWD System
No Wrong Door (NWD) Systems empower individuals to make informed decisions, to exercise control over their Long-Term Service and Support (LTSS) needs, and to achieve their personal goals and…
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Western New York Integrated Care Collaborative Addressing Social Determinants of Health: Nutrition and Food Insecurity
This brief is part of a series of case studies of aging and disability network organizations addressing the nutrition and food insecurity needs in their communities by braiding funding streams and…
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Alabama Aging and Disability Network Addressing Social Determinants of Health: Nutrition and Food Insecurity
This brief is part of a series of case studies of aging and disability network organizations addressing the nutrition and food insecurity needs in their communities by braiding funding streams and…
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ACL: Vision for NWD System Governance Checklist
This checklist provides a guide for No Wrong Door (NWD) Systems to assess the strength of their governance and as a measure of progress for states working towards strong governance.
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ACL: Strategies to Sustain a No Wrong Door System
This infographic highlights Medicaid administrative claiming as a key strategy to sustaining a No Wrong Door (NWD) system. The resource provides updated information on states that are claiming for…
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ACL: Measuring Performance in No Wrong Door (NWD) Systems
To promote the collection of quantifiable data documenting the performance of No Wrong Door (NWD) Systems, the Administration for Community Living (ACL) worked collaboratively with NWD grantees to…
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Virginia No Wrong Door Summit: Think.Innovate.Activate
Virginia No Wrong Door (NWD) hosted the NWD Summit: Think.Innovate.Activate on Wednesday, April 19th at Maymont Park in Richmond, VA. The NWD Summit focused on opportunities to learn about No Wrong…
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ACL: Checkpoints to Access Long-Term Services and Supports
The No Wrong Door (NWD) governing body steers the design, implementation and ongoing administration of the NWD System to streamline access to long-term services and supports (LTSS).…
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Access System Mapping Examples
These access system maps from Colorado and Georgia serve as examples for mapping out your own LTSS access system.
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South Carolina Governing Body Resources
While forming their No Wrong Door (NWD) Governing Body, South Carolina shared three resources with body members to ensure consistency across expectations and overall goals.…
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Federal Funding for Transportation Programs Serving Older Adults and People with Disabilities
The National Aging and Disability Transportation Center published a resource guide on Federal Funding for Transportation Programs Serving Older Adults and People with Disabilities.…
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Alison Barkoff Speaks at CA for ALL Ages & Abilities Day of Action
Alison Barkoff, Acting Administrator for ACL, addressed attendees at the CA for ALL Ages & Abilities Day of Action. Alison congratulated CA on their efforts in building a NWD system which is…
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ACL's Presentation at the Grantmakers in Aging Conference
ACL presented at the Grantmakers in Aging conference on the connection between NWD Systems and Master Plans on Aging. Ami Patel shared ACL's vision in the attached slides.…
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Strategic Partnering: A Guide to the Conceptual Framework
Description: The Strategic Partnering Framework is intended to be a guide to the process of forming and maintaining strategic partnerships in public health.…
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ACL: State Medicaid Agency Collaboration in NWD System Checklist
Description: This checklist provides a guide for No Wrong Door (NWD) Systems to promote collaboration between aging and disability state agencies and the state Medicaid agency as part of a robust…
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ACL: Use of Information Technology and Management Information Systems (IT/MIS)
Description: This document details the use of Information Technology and management information systems (IT/MIS) in creating powerful networks of state and community-based organizations (CBOs).
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ACL: Selecting an IT/MIS Vendor Checklist and Timeline
Description: Selecting the right information technology/management information system (IT/MIS) vendor is an important part of making technology improvements that meet your organization’s needs to…
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Contact Us
To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov