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ACL: Section 5: Developing a Marketing and Communication Strategy
Description: Constructing messages and marketing tools can drive change and help you to refine your value proposition and establish critical relationships.…
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ACL: Section 4: Managing Finances and Evaluating Contracts
Description: Moving your relationship to a formal partnership requires an understanding of how to price your products and services as well as how to contract with providers and health plans.…
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ACL: Section 3: Developing a Compelling Value Proposition
Description: Building partnerships starts with building relationships. When approaching a new partner, it helps to know your value and how that value can impact the needs of the potential partner.…
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ACL: Section 2: Completing an Environmental Scan to Identify Potential Partners and Community Trends
Description: Understanding your own NWD System products and services and how these products and services support the broader health and social service delivery system are fundamental steps to…
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ACL: Section 1: Getting Started: A Focus on Governance
Description: Governance is a foundational element to planning and execution. This section provides steps and resources for securing a state’s governance structure around the NWD System.…
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ACL: Foreword + Introduction
Description: The Foreword provides background information on the NWD System and how the Business Case Toolkit was developed. The Introduction provides an overview of the Toolkit and how it can be…
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ACL: No Wrong Door Key Elements
Description: The Elements in this document reflect the cumulative experience and learnings from these investments and are designed to provide all states with a framework for developing “high…
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Virginia: Self-Referral to NWD System
Description: Virginia has established a self-referral option for individuals using their NWD website. This video explains how it is done through their statewide NWD partner IT system called CRIA.…
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Virginia: Vaccine Outreach NWD/AT Collaboration
Description: Virginia Assistive Technology Systems (VATS) has been partnering with Virginia’s NWD System to facilitate vaccine outreach. They have established a Virginia Assistive Technology Systems…
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Wisconsin: ADRC Contract
Description: The State of Wisconsin began the first ADRCs in the country. The State contracts with local sites as ADRCs. The link below contains the contract which describes the services to be…
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Wisconsin: Follow-Up Embedded as a Key Component of Practice
Description: Wisconsin learned the value of follow-up with evidence from consumer satisfaction research. Through consumer satisfaction surveys (including thousands of phone interviews) and site…
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Virginia: COVID-19: Creative and Promising Social Connectedness Practices - April and May 2020
Description: These two sheets developed for the Virginia NWD System highlight best practices at the local level to address social isolation. Click here to access the resource: https://www.…
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Washington: Person-Centered Options Counseling Standards
Description: Community Living Connections (CLC), Washington State’s NWD System, adopted person-centered options counseling standards driven by person and family-centered practice.…
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Virginia: Options Counseling Standards
Description: Virginia formed a statewide council made up of many stakeholders, including Centers for Independent Living (CILs), Area Agencies on Aging (AAAs), people with disabilities,…
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Care Transitions March Peer Hour - Role of CBOs in Addressing SDoH Recording
Description: The following is a recording link for the Care Transitions March Peer Hour - Role of CBOs in Addressing SDoH call held on March 31, 2021. *If you would like the transcript for this call,…
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Assistive Technology (AT) II PAL Recording
Description: The following is a recording of the AT II PAL held on March 11, 2021. *If you would like the transcript for this call, please contact TA-Community@lewin.com.
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New Jersey Assistive Technology Taxonomy
I've attached New Jersey's Assistive Technology taxonomies, you'll note that there is one for older adults (Title IIIB), one for caregivers and one for grandparent caregivers (Title IIIE).
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Alaska: ADRC Assistive Technology (AT) Screen
Description: This fillable ADRC Assistive Technology (AT) Screen is used by Alaska ADRC staff to determine if program participants are eligible to be referred to Assistive Technology of Alaska…
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Caregiver Supports PAL Recording
Description: The following is a recording of the Caregiver Supports PAL held on February 11, 2021. *If you would like the transcript for this call, please contact TA-Community@lewin.com.
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NWD Tip Sheets Introduction PAL Recording
Description: The following is a recording of the NWD Tip Sheets Introduction PAL held on January 12, 2021. *If you would like the transcript for this call, please contact TA-Community@lewin.com.
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Oregon: Department of Aging and People with Disability's Vision for a Person-Centered Culture: Summary of Onsite Meeting and Process
Description: This report memorializes Oregon Department of Aging's first activity under the NCAPPS grant, where they worked together with key staff and stakeholders to learn about Charting the…
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Care Transitions December Peer Hour - Michigan Hospital Transitions FAQ
Description: This FAQ document lists the questions posed during the Care Transitions December Peer Hour - Michigan Hospital Transitions held on December 1, 2020 and their corresponding answers.
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Iowa: Progress Report on the Pilot Initiative to Provide Long-Term Care Options Counseling – Iowa Return To Community
Description: This report was compiled by the Iowa Department of Aging to detail the progress of the Iowa Return to Community (IRTC) Initiative, a pilot initiative to provide long-term care options…
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Iowa: Return to Community Pilot Initiative Manual
Description: The Iowa Return to Community (IRTC) Program is a collaborative effort with a variety of partners including hospitals, long-term care facilities, Area Agencies on Aging (AAA),…
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Care Transitions December Peer Hour - Michigan Hospital Transitions Recording
Description: The following is a recording link for the Care Transitions December Peer Hour - Michigan Hospital Transitions call held on December 1, 2020.…
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Contact Us
To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov