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ADRC TA Exchange: Building Collaborative Partnerships between the Money Follows the Person Rebalancing Demonstration and ADRCs
Description: This toolkit provides partnership support to both Aging and Disability Resource Centers and Money Follows the Person Rebalancing Demonstration programs and contains useful information…
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CTI: September 2020 Care Transitions Intervention (CTI) Webinar Materials
Description: The attached materials are related to the Care Transitions Intervention (CTI) webinar held on September 11, 2020. The materials include a downloadable recording of the webinar,…
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RIC: Key Considerations For Health Plans: Partnering With Community-Based Organizations To Address Social Determinants Of Health
Description: Resources for Integrated Care (RIC), in collaboration with The SCAN Foundation, has developed a brief on key considerations for health plans interested in working with CBOs to address…
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ACL: COVID-19 Care Transitions Spotlight: Southern Alabama Regional Council on Aging
Description: This spotlight on the Southern Alabama Council on Aging (SARCOA) provides information on their non-profit corporation, Community Care Solutions (CCS),…
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ACL: Federal Hospital Care Transitions Resources and the Aging and Disability Network
Description: The COVID-19 public health emergency led many hospitals to quickly plan how to address rising hospitalization rates, reduced bed capacity, and expedited discharges.…
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ACL: COVID-19 Care Transitions Spotlight: Western New York Integrated Care Collaborative, Inc.
Description: This spotlight on the Western New York Integrated Care Collaborative, Inc. (WNYICC) provides information on the work they are doing to sustain their care transitions program before and…
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ACL: Episode 2: Mitigating Isolation and Fostering Social Connectedness During COVID-19
Description: Join Christina Neill Bowen and Sara Link (from Virginia's No Wrong Door System) as they discuss strategies to support social connectedness during COVID-19. https://www.buzzsprout.…
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ACL: PCC Infographic
Description: This infographic illustrates how states can build their person-centered counseling function through No Wrong Door (NWD) Systems to advance person-centered practices.
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ACL: Appendices
Description: These appendices include materials that may help grantees investigate and prepare materials to pursue a partnership with a single target audience in the short-term (micro-view of…
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ACL: Section 8: The Business Plan
Description: The work you accomplish throughout this toolkit should culminate in a Business Plan detailing your long-term strategies for maintaining, growing,…
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ACL: Section 7: Delivering and Evaluating Success
Description: Measuring success is critical to change. Evaluating the impact of the NWD System requires planning, data collection, and review to ensure that you are moving toward your established…
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ACL: Section 6: Successful Engagement with Potential Partners
Description: Once partnerships are developed, meaningful ongoing engagement is critical to success. This section provides promising practices and lessons learned for initiating partnerships and…
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ACL: Section 5: Developing a Marketing and Communication Strategy
Description: Constructing messages and marketing tools can drive change and help you to refine your value proposition and establish critical relationships.…
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ACL: Section 4: Managing Finances and Evaluating Contracts
Description: Moving your relationship to a formal partnership requires an understanding of how to price your products and services as well as how to contract with providers and health plans.…
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ACL: Section 3: Developing a Compelling Value Proposition
Description: Building partnerships starts with building relationships. When approaching a new partner, it helps to know your value and how that value can impact the needs of the potential partner.…
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ACL: Section 2: Completing an Environmental Scan to Identify Potential Partners and Community Trends
Description: Understanding your own NWD System products and services and how these products and services support the broader health and social service delivery system are fundamental steps to…
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ACL: Section 1: Getting Started: A Focus on Governance
Description: Governance is a foundational element to planning and execution. This section provides steps and resources for securing a state’s governance structure around the NWD System.…
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ACL: Foreword + Introduction
Description: The Foreword provides background information on the NWD System and how the Business Case Toolkit was developed. The Introduction provides an overview of the Toolkit and how it can be…
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ACL: No Wrong Door Key Elements
Description: The Elements in this document reflect the cumulative experience and learnings from these investments and are designed to provide all states with a framework for developing “high…
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Virginia: Self-Referral to NWD System
Description: Virginia has established a self-referral option for individuals using their NWD website. This video explains how it is done through their statewide NWD partner IT system called CRIA.…
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Virginia: Vaccine Outreach NWD/AT Collaboration
Description: Virginia Assistive Technology Systems (VATS) has been partnering with Virginia’s NWD System to facilitate vaccine outreach. They have established a Virginia Assistive Technology Systems…
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Wisconsin: ADRC Contract
Description: The State of Wisconsin began the first ADRCs in the country. The State contracts with local sites as ADRCs. The link below contains the contract which describes the services to be…
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Wisconsin: Follow-Up Embedded as a Key Component of Practice
Description: Wisconsin learned the value of follow-up with evidence from consumer satisfaction research. Through consumer satisfaction surveys (including thousands of phone interviews) and site…
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Virginia: COVID-19: Creative and Promising Social Connectedness Practices - April and May 2020
Description: These two sheets developed for the Virginia NWD System highlight best practices at the local level to address social isolation. Click here to access the resource: https://www.…
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Washington: Person-Centered Options Counseling Standards
Description: Community Living Connections (CLC), Washington State’s NWD System, adopted person-centered options counseling standards driven by person and family-centered practice.…
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Contact Us
To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov