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Indiana: Care Transition Process Flow
Description: Through an ACL NWD Business Case grant, Indiana demonstrated that 1) person-centered counselors help individuals access HCBS and avoid institutional care in a nursing facility;…
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NCAPPS: Better Together - Brain Injury Survivors Building Community
Description: These webinar notes feature conversations with brain injury survivors about their participation in the NCAPPS Brain Injury Learning Collaborative.…
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NCAPPS: Person-Centered Supports in Popular Culture
Description: This webinar features activists with disabilities who discuss how people with disabilities, accommodations, and support are portrayed in pop-culture.…
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NCAPPS: Facilitating Person-Centered Planning
Description: Five Competency Domains for Staff Who Facilitate Person-Centered Planning (attached to this post): this resource can guide hiring, training, supervision, quality improvement activities,…
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NCAPPS: Person-Centered Practice as Anchor and Beacon: Pandemic Wisdom from the NCAPPS Community
Description: This journal article explores how we can maintain and expand person-centered practices during COVID-19. It was written by twelve NCAPPS staff and colleagues who had previously filmed…
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NCI and NCAPPS: Person-Centered Practices in the National Core Indicators Data
Description: This resource highlights examples of existing measures of outcomes of person-centered supports. This resource can help states use NCI data to understand person-centered outcomes of…
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AARP: ADRC/No Wrong Door 2020 Key Takeaways
Description: This report that highlights state progress toward establishing a high-performing ADRC/NWD System by comparing results from the previous Scorecard and highlighting key themes.…
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ACL: Evolution of ADRC/NWD System Vision
Description: This diagram depicts the evolutionary timeline of the ADRC/NWD System vision with corresponding activities included for each date.
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ACL: No Wrong Door Schematic
Description: This schematic lists the four key elements (i.e., State Governance and Administration, Public Outreach and Coordination with Key Referral Sources, Person-Centered Counseling,…
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ACL: Course Content for Person-Centered Counseling Training Program
Description: The six courses for the ACL person-centered counseling training program is available for download on the PCC page of the ACL NWD website. A brief description of the content covered for…
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Wisconsin: Options Counseling ADRC Operations Manual
Description: This section of the Wisconsin Department of Health Services' ADRC operations manual provides information on the state's options counseling standards,…
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Wisconsin: Options Counseling Supervisor Observation and Support Tool and Guide
Description: The Wisconsin Department of Health Services developed an Options Counseling Supervisor Observation and Support Tool with an accompanying guide.…
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Support Development Associates: Go-To Guide for Person-Centered Thinking Skills
Description: This website serves as a reference point for those who have participated in SDA training, either in person or online, and is not a substitute for person centered training.…
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CMS: Balancing Choice and Risk PowerPoint
Description: This slide deck provides an overview on the dignity of risk, the importance and meaning of individual choice and self-determination and includes descriptions of individual-specific…
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(UPDATED) NCAPPS: Health Care Person-Centered Profile
Description: The National Center on Advancing Person-Centered Practices and Systems (NCAPPS) subject matter experts have created a tool – the Health Care Person-Centered Profile – to communicate a…
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ACL: COVID-19 Health Care One Page Profile and Passport
Description: This is an adapted version of the person-centered one page descriptions that are commonly used, designed for use by someone hospitalized for COVID-19.…
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AARP: No Wrong Door: Person- and Family-Centered Practices in Long-Term Services and Supports
Description: This paper presents examples of how seven states are promoting person- and family-centered practice. A toolkit of resources and contacts for states to learn more and a checklist that…
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AARP: No Wrong Door: Supporting Community Living for Veterans
Description: This paper discusses promising practices on how aging and disability agencies, Veterans Affairs Medical Centers (VAMCs), and Veterans Benefits Offices in seven states have built…
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Charting the LifeCourse Nexus: Tips Sheets for No Wrong Door Systems
Description: These tips sheets developed by the Charting the LifeCourse Nexus provides an overview of how and why to use the Integrated Supports Star as well as the Trajectory and Mapping…
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Wisconsin: Better Serving Private Pay Clients
Description: The Wisconsin ADRC/NWD System has been a leader in providing options counseling to help people use their own resources wisely and avoid or prevent reliance on publicly funded LTSS.…
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WellSky: Impact of COVID-19 on State Agencies & CBOs Serving the Aging Population Webinar
Description: This webinar went over how states are responding to challenges brought on by the COVID-19 pandemic and presented practical tips for managing through a crisis,…
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ADRCs Poised to Provide Person-Centered Counseling on COVID-19 Risks and Vaccine Decision-Making
Person-centered counseling is all about facilitating informed decision making. Through the use of person-centered counseling, the NWD System will empower individuals to make informed choices about…
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UMASS: Community Life Engagement Toolkit
Description: This toolkit was developed to help service providers develop and improve high quality supports for community life engagement (CLE). Inside you will find guideposts for success,…
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ACL: PCC Infographic
Description: This infographic illustrates how states can build their person-centered counseling function through No Wrong Door (NWD) Systems to advance person-centered practices.
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ACL: No Wrong Door Key Elements
Description: The Elements in this document reflect the cumulative experience and learnings from these investments and are designed to provide all states with a framework for developing “high…
Includes both person-centered planning and counseling