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Tennessee: No Wrong Door and Multisector Plan for Aging Momentum Impacting Lasting Change in Access to Supports
In July 2024, Tennessee’s Department of Intellectual and Developmental Disabilities (DIDD) and the Tennessee Commission on Aging and Disability (TCAD, the State Unit on Aging [SUA]) merged to form a…
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Indiana: Governing Body Builds on Existing System and Creates Efficiencies to Improve Access
The Indiana Family and Social Services Administration (FSSA) Division of Aging (DA) formed a Governing Body to lead the design, implementation, continuous improvement,…
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Pennsylvania: Growing Robust NWD System Partnerships Via Person-Centered Counseling and Medicaid Support
Key Partners: ADRCs, Areas Agencies on Aging, Centers for Independent Living, State Unit on Aging, State Medicaid Agency, local community-based organizations The Pennsylvania NWD System,…
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ACL: No Wrong Door Fact Sheet - March 2025
Description: This succinct fact sheet provides a definition of No Wrong Door and its purpose. It also describes the four key elements of a No Wrong Door system and tells you how to connect with ACL…
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ACL: NWD Sustainability Learning Series Summary
In 2024, ACL hosted a four-part peer action learning series on the key elements of a No Wrong Door (NWD) System with a lens towards sustaining and financing each function.…
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No Wrong Door Sustainability Series: Person-Centered Counseling PAL
Participants joined this Peer Action Learning (PAL) call for small and large group discussion about person-centered counseling (PCC) within the No Wrong Door (NWD) vision.…
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ACL: NWD Person-Centered Counseling Training
This No Wrong Door (NWD) Person-Centered Counseling (PCC) Training resource serves as a companion to ACL: NWD Person-Centered Counseling Defined and ACL: NWD Person-Centered Counseling Policies.…
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ACL: NWD Sustainability Learning Series Summary
In 2024, ACL hosted a four-part peer action learning series on the key elements of a No Wrong Door (NWD) System with a lens towards sustaining and financing each function.…
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No Wrong Door Sustainability Series: Person-Centered Counseling PAL
Participants joined this Peer Action Learning (PAL) call for small and large group discussion about person-centered counseling (PCC) within the No Wrong Door (NWD) vision.…
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California: Person-Centered Practices Primer
The California Department of Aging (CDA) created this primer which highlights the person-centered practices in No Wrong Door (NWD) Systems for long-term services and supports (LTSS).…
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ACL: NWD Person-Centered Counseling Policies
This No Wrong Door (NWD) Person-Centered Counseling (PCC) Policies resource serves as a companion to ACL: NWD Person-Centered Counseling Defined and elaborates on key PCC policy milestones for states…
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Virginia No Wrong Door Summit: Think.Innovate.Activate
Virginia No Wrong Door (NWD) hosted the NWD Summit: Think.Innovate.Activate on Wednesday, April 19th at Maymont Park in Richmond, VA. The NWD Summit focused on opportunities to learn about No Wrong…
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ACL: NWD Person-Centered Counseling Defined
This No Wrong Door (NWD) Person-Centered Counseling (PCC) Defined resource covers the definition, components, key concepts, and status of PCC. It also includes PCC resources from multiple states.
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Person-Centered Thinking Toolkit
The Office of Healthcare Information and Counseling (OHIC) is pleased to announce a new Person-Centered Thinking (PCT) Toolkit. The PCT toolkit was developed by the National Center on Advancing…
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Kansas: Aging and Disability Partners Work Together During COVID to Facilitate Transitions from Nursing Homes
Key Partners · Kansas Department of Aging and Disability Services (state unit on aging (SUA)) · Kansas Association of Area Agencies on Aging and Disability · Central Plains Area Agency on Aging ·…
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ACL: ADRC COVID Grant Overview and Highlights
ACL recognizes the unprecedented response by the 55 state and territory ADRC COVID Grantees during two and a half very chaotic pandemic years to not only support the immediate needs of the people…
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New Hampshire: Care Transitions from Facility to Home During the COVID-19 Pandemic
Key Partners: ADRCs, hospital discharge planners, New Hampshire Care Collaborative The Aging and Disability Resource Centers (ADRCs) in New Hampshire (called ServiceLinks) have a long history of…
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Indiana: D-SNP Care Coordination Orientation
Description: Through an Administration for Community Living (ACL) No Wrong Door (NWD) Business Case grant, Indiana demonstrated that 1) person-centered counselors (PCCs) help individuals who need…
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Indiana NWD Business Case: Person-Centered Counseling and Care Transition Intervention
Through an Administration for Community Living (ACL) No Wrong Door (NWD) Business Case grant, Indiana demonstrated that 1) person-centered counselors (PCCs) help individuals who need long term…
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PA Link: Person-Centered Counseling Operational Guide and Assessment Form
The Pennsylvania Link to Aging and Disability Resource Office (ADRO) designed the Person-Centered Counseling (PCC) program in order to better guide Pennsylvanians on the wide range of public and…
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Delaware: Using COVID Funds to Strengthen Critical NWD Partners
Key Partners: 211, Delaware’s Centers for Independent Living (Freedom Center for Independent Living and Independent Resource, Inc.), and the Statewide Independent Living Council Description:…
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Alison Barkoff Speaks at CA for ALL Ages & Abilities Day of Action
Alison Barkoff, Acting Administrator for ACL, addressed attendees at the CA for ALL Ages & Abilities Day of Action. Alison congratulated CA on their efforts in building a NWD system which is…
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New Hampshire: Care Transitions from Facility to Home During the COVID-19 Pandemic
Key Partners: ADRCs, hospital discharge planners, New Hampshire Care Collaborative The Aging and Disability Resource Centers (ADRCs) in New Hampshire (called ServiceLinks) have a long history of…
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NQF: Person Centered Planning and Practice Final Report
Description: This report documents the effort to address long-term services and supports (LTSS) that are predicated on a person’s needs, preferences, goals, and desires.…
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Indiana NWD Business Case: Person-Centered Counseling and Care Transition Intervention
Through an Administration for Community Living (ACL) No Wrong Door (NWD) Business Case grant, Indiana demonstrated that 1) person-centered counselors (PCCs) help individuals who need long term…
Includes both person-centered planning and counseling