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NCAPPS: Person-Centered Practice as Anchor and Beacon: Pandemic Wisdom from the NCAPPS Community
Description: This journal article explores how we can maintain and expand person-centered practices during COVID-19. It was written by twelve NCAPPS staff and colleagues who had previously filmed…
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NCI and NCAPPS: Person-Centered Practices in the National Core Indicators Data
Description: This resource highlights examples of existing measures of outcomes of person-centered supports. This resource can help states use NCI data to understand person-centered outcomes of…
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AARP: ADRC/No Wrong Door 2020 Key Takeaways
Description: This report that highlights state progress toward establishing a high-performing ADRC/NWD System by comparing results from the previous Scorecard and highlighting key themes.…
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Proactive Vaccine Outreach Strategy: Missouri: COVID-19 Toolkits and Technology Workshops
Key Partners: ADRCs, State Unit on Aging, UCEDD, Division of Developmental Disabilities, MoHealth Net (Medicaid), Assistive Technology Program The UCEDD in Missouri has been disseminating COVID-19…
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ACL: Evolution of ADRC/NWD System Vision
Description: This diagram depicts the evolutionary timeline of the ADRC/NWD System vision with corresponding activities included for each date.
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ACL: No Wrong Door Schematic
Description: This schematic lists the four key elements (i.e., State Governance and Administration, Public Outreach and Coordination with Key Referral Sources, Person-Centered Counseling,…
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ACL: Course Content for Person-Centered Counseling Training Program
Description: The six courses for the ACL person-centered counseling training program is available for download on the PCC page of the ACL NWD website. A brief description of the content covered for…
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Wisconsin: Options Counseling ADRC Operations Manual
Description: This section of the Wisconsin Department of Health Services' ADRC operations manual provides information on the state's options counseling standards,…
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Wisconsin: Options Counseling Supervisor Observation and Support Tool and Guide
Description: The Wisconsin Department of Health Services developed an Options Counseling Supervisor Observation and Support Tool with an accompanying guide.…
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Support Development Associates: Go-To Guide for Person-Centered Thinking Skills
Description: This website serves as a reference point for those who have participated in SDA training, either in person or online, and is not a substitute for person centered training.…
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CMS: Balancing Choice and Risk PowerPoint
Description: This slide deck provides an overview on the dignity of risk, the importance and meaning of individual choice and self-determination and includes descriptions of individual-specific…
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ACL: Vaccine Outreach and Person-Centered Decision Support Desk Reference
Description: This one-page desk reference includes person-centered practices for vaccine communication. ADRC/NWD Systems can use this resource to guide staff through discussions with individuals…
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ADRCs Poised to Provide Person-Centered Counseling on COVID-19 Risks and Vaccine Decision-Making
Person-centered counseling is all about facilitating informed decision making. Through the use of person-centered counseling, the NWD System will empower individuals to make informed choices about…
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ACL: No Wrong Door Key Elements
Description: The Elements in this document reflect the cumulative experience and learnings from these investments and are designed to provide all states with a framework for developing “high…
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Wisconsin: Better Serving Private Pay Clients
Description: The Wisconsin ADRC/NWD System has been a leader in providing options counseling to help people use their own resources wisely and avoid or prevent reliance on publicly funded LTSS.…
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Wisconsin: Follow-Up Embedded as a Key Component of Practice
Description: Wisconsin learned the value of follow-up with evidence from consumer satisfaction research. Through consumer satisfaction surveys (including thousands of phone interviews) and site…
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Washington: Person-Centered Options Counseling Standards
Description: Community Living Connections (CLC), Washington State’s NWD System, adopted person-centered options counseling standards driven by person and family-centered practice.…
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Virginia: Options Counseling Standards
Description: Virginia formed a statewide council made up of many stakeholders, including Centers for Independent Living (CILs), Area Agencies on Aging (AAAs), people with disabilities,…
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ACL: No Wrong Door Fact Sheet
Description: This brief fact sheet provides an overview of the No Wrong Door (NWD) System and definitions of the four NWD Key Functions: 1) Public Outreach & Coordination with Key Referral Sources;…
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Person-Centered Counseling Training Course - Free Access to Course 1!
Person-centered counseling (PCC) allows individuals to be engaged in the decision-making process about their options, preferences, values, and financial resources.…
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Oregon: Department of Aging and People with Disability's Vision for a Person-Centered Culture: Summary of Onsite Meeting and Process
Description: This report memorializes Oregon Department of Aging's first activity under the NCAPPS grant, where they worked together with key staff and stakeholders to learn about Charting the…
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Charting the LifeCourse Nexus: Tips Sheets for No Wrong Door Systems
Description: These tips sheets developed by the Charting the LifeCourse Nexus provides an overview of how and why to use the Integrated Supports Star as well as the Trajectory and Mapping…
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ACL: COVID-19 Health Care One Page Profile and Passport
Description: This is an adapted version of the person-centered one page descriptions that are commonly used, designed for use by someone hospitalized for COVID-19.…
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WellSky: Impact of COVID-19 on State Agencies & CBOs Serving the Aging Population Webinar
Description: This webinar went over how states are responding to challenges brought on by the COVID-19 pandemic and presented practical tips for managing through a crisis,…
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(UPDATED) NCAPPS: Health Care Person-Centered Profile
Description: The National Center on Advancing Person-Centered Practices and Systems (NCAPPS) subject matter experts have created a tool – the Health Care Person-Centered Profile – to communicate a…
Includes both person-centered planning and counseling