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ADRC TA Exchange: Building Collaborative Partnerships between the Money Follows the Person Rebalancing Demonstration and ADRCs
Description: This toolkit provides partnership support to both Aging and Disability Resource Centers and Money Follows the Person Rebalancing Demonstration programs and contains useful information…
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AoA: Care Transitions Toolkit - Chapter Six: Implementation and Day-to-Day Operations
This chapter provides information on cross-training partners; identifying appropriate candidates for your program; providing care transitions support to consumers and caregivers;…
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AoA: Care Transitions Toolkit - Chapter Five: Building Organizational Capacity
This chapter provides information on building internal infrastructure; staffing models and workflow; ensuring person-centeredness; costs and billing procedures;…
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AoA: Care Transitions Toolkit - Chapter Three: Developing Effective Partnerships
This chapter provides information identifying potential CT partners; cross cultural strategies for strengthening partnerships; making the business case;…
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AoA: Care Transitions Toolkit - Chapter Two: Taking Time to Plan
This chapter provides information on conducting a root cause analysis, assessing your organization; program policies, and procedures, and day-to-day operations; service management;…
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AoA: Care Transitions Toolkit - Chapter One: Getting Started
This chapter provides a definition and overview of care transitions, evidence-based models and how the aging network supports care transitions. Since the original care transitions toolkit…
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AoA: Care Transitions Toolkit - Overview
The Administration on Aging (AoA) developed a toolkit in 2012 to provide guidance to the aging network on how to begin or establish care transitions programs.…
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CTI: September 2020 Care Transitions Intervention (CTI) Webinar Materials
Description: The attached materials are related to the Care Transitions Intervention (CTI) webinar held on September 11, 2020. The materials include a downloadable recording of the webinar,…
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RIC: Key Considerations For Health Plans: Partnering With Community-Based Organizations To Address Social Determinants Of Health
Description: Resources for Integrated Care (RIC), in collaboration with The SCAN Foundation, has developed a brief on key considerations for health plans interested in working with CBOs to address…
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ACL: COVID-19 Care Transitions Spotlight: Southern Alabama Regional Council on Aging
Description: This spotlight on the Southern Alabama Council on Aging (SARCOA) provides information on their non-profit corporation, Community Care Solutions (CCS),…
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ACL: Federal Hospital Care Transitions Resources and the Aging and Disability Network
Description: The COVID-19 public health emergency led many hospitals to quickly plan how to address rising hospitalization rates, reduced bed capacity, and expedited discharges.…
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ACL: COVID-19 Care Transitions Spotlight: Western New York Integrated Care Collaborative, Inc.
Description: This spotlight on the Western New York Integrated Care Collaborative, Inc. (WNYICC) provides information on the work they are doing to sustain their care transitions program before and…
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ACL: Episode 2: Mitigating Isolation and Fostering Social Connectedness During COVID-19
Description: Join Christina Neill Bowen and Sara Link (from Virginia's No Wrong Door System) as they discuss strategies to support social connectedness during COVID-19. https://www.buzzsprout.…
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ACL: PCC Infographic
Description: This infographic illustrates how states can build their person-centered counseling function through No Wrong Door (NWD) Systems to advance person-centered practices.
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ACL: Appendices
Description: These appendices include materials that may help grantees investigate and prepare materials to pursue a partnership with a single target audience in the short-term (micro-view of…
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ACL: Section 8: The Business Plan
Description: The work you accomplish throughout this toolkit should culminate in a Business Plan detailing your long-term strategies for maintaining, growing,…
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ACL: Section 7: Delivering and Evaluating Success
Description: Measuring success is critical to change. Evaluating the impact of the NWD System requires planning, data collection, and review to ensure that you are moving toward your established…
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ACL: Section 6: Successful Engagement with Potential Partners
Description: Once partnerships are developed, meaningful ongoing engagement is critical to success. This section provides promising practices and lessons learned for initiating partnerships and…
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ACL: Section 5: Developing a Marketing and Communication Strategy
Description: Constructing messages and marketing tools can drive change and help you to refine your value proposition and establish critical relationships.…
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ACL: Section 4: Managing Finances and Evaluating Contracts
Description: Moving your relationship to a formal partnership requires an understanding of how to price your products and services as well as how to contract with providers and health plans.…
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ACL: Section 3: Developing a Compelling Value Proposition
Description: Building partnerships starts with building relationships. When approaching a new partner, it helps to know your value and how that value can impact the needs of the potential partner.…
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ACL: Section 2: Completing an Environmental Scan to Identify Potential Partners and Community Trends
Description: Understanding your own NWD System products and services and how these products and services support the broader health and social service delivery system are fundamental steps to…
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ACL: Section 1: Getting Started: A Focus on Governance
Description: Governance is a foundational element to planning and execution. This section provides steps and resources for securing a state’s governance structure around the NWD System.…
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ACL: Foreword + Introduction
Description: The Foreword provides background information on the NWD System and how the Business Case Toolkit was developed. The Introduction provides an overview of the Toolkit and how it can be…
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ACL: No Wrong Door Key Elements
Description: The Elements in this document reflect the cumulative experience and learnings from these investments and are designed to provide all states with a framework for developing “high…
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Contact Us
To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov