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Charting the LifeCourse Nexus: Tips Sheets for No Wrong Door Systems
Description: These tips sheets developed by the Charting the LifeCourse Nexus provides an overview of how and why to use the Integrated Supports Star as well as the Trajectory and Mapping…
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Wisconsin: Better Serving Private Pay Clients
Description: The Wisconsin ADRC/NWD System has been a leader in providing options counseling to help people use their own resources wisely and avoid or prevent reliance on publicly funded LTSS.…
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ADRCs Poised to Provide Person-Centered Counseling on COVID-19 Risks and Vaccine Decision-Making
Person-centered counseling is all about facilitating informed decision making. Through the use of person-centered counseling, the NWD System will empower individuals to make informed choices about…
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UMASS: Community Life Engagement Toolkit
Description: This toolkit was developed to help service providers develop and improve high quality supports for community life engagement (CLE). Inside you will find guideposts for success,…
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ACL: PCC Infographic
Description: This infographic illustrates how states can build their person-centered counseling function through No Wrong Door (NWD) Systems to advance person-centered practices.
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ACL: No Wrong Door Key Elements
Description: The Elements in this document reflect the cumulative experience and learnings from these investments and are designed to provide all states with a framework for developing “high…
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Wisconsin: Follow-Up Embedded as a Key Component of Practice
Description: Wisconsin learned the value of follow-up with evidence from consumer satisfaction research. Through consumer satisfaction surveys (including thousands of phone interviews) and site…
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Washington: Person-Centered Options Counseling Standards
Description: Community Living Connections (CLC), Washington State’s NWD System, adopted person-centered options counseling standards driven by person and family-centered practice.…
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Virginia: Options Counseling Standards
Description: Virginia formed a statewide council made up of many stakeholders, including Centers for Independent Living (CILs), Area Agencies on Aging (AAAs), people with disabilities,…
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NWD Tip Sheets Introduction PAL Recording
Description: The following is a recording of the NWD Tip Sheets Introduction PAL held on January 12, 2021. *If you would like the transcript for this call, please contact TA-Community@lewin.com.
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Oregon: Department of Aging and People with Disability's Vision for a Person-Centered Culture: Summary of Onsite Meeting and Process
Description: This report memorializes Oregon Department of Aging's first activity under the NCAPPS grant, where they worked together with key staff and stakeholders to learn about Charting the…
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Contact Us
To contact the ACL/Technical Assistance team, please email: NoWrongDoor@acl.hhs.gov